Customer service sucks. Managers and assistant managers make excuses when order is done wrong. Last time I was there, there was a roach in my food and they didn't want to replace my order. I hadn't even left the restaurant so there was no possible way they could have blamed me... Food is always cold or done wrong. Employees are rude. For this I rather go to another burger joint.
Amazing service!!!Thanks to all the staff of whataburger.Especially, Davidd in drive thru .. he was so respectful and brought us our food with no complaints.We will definitely be coming back!Keep up the amazing customer service, Davidd and all the staff.We appreciate y’all.
Great burgers, crispy fries, great shakes, fast service. What's not to like?
What a burger honestly! The burgers are great here and they make them the way you want them.
This is in La Feria, it upsets me to do it but it's my hometown. Love the product but they always forget to add cheese, fries, ketchup, napkins, straws...wish the managers would get serious about service...
Always great fries ? done fresh every time and sausage BOB with grilled onions and jalapeños
Good food friendly staff clean place friendly atmosphere and will go back
Good burgers as always and good service.
Wait to order was minor as there was only one person ahead in line. The cashier was friendly and helpful. Wait time for the order was quite long. It took 15 minutes to get food after the order was placed. Food came as ordered and was fresh and hot. The dining room is open for orders and dining. Drive-thru seemed to be moving much faster and being given priority. Food was good and if you have the time to wait worth it
Fast service friendly service. Better than the service I've gotten at their Westgate location