Never have chicken available no matter what time you go. It's like this is a Chicken place, how can you not have chicken ready. Then I get my chicken and it's either undercooked or so greasy you can't even taste the chicken. The mashed potatoes is old and clumpy. And they never give out napkins or utensils. What am I supposed to eat my sides with?! Management needs to train their employees better no excuses especially with the inflation.
I come for their chicken sandwich Only. 1st I came here I had to wait a ridiculous amount of time for a sandwich???... I could see them just chatting away in the store as I waited. This was several weeks back...since then I've been back and my wait time now is very short. Still needs improvement in cutting the chatter while working though...it's a bunch of young kids...what do you expect.
Lady at register had an additude. Wouldn't answer the phone
20 minute wait on the chicken and when we get it it looks like it's been sitting there.
The chicken was flavorless and when I got home the lemonade had been opened. I called the stores number and no one ever answered the phone. I tried to do the survey and it would not let me saying I had completed it already. What a waste of money!
My sour attitude didn’t help, The young lady filled my order as I requested and she was polite about it.Darn masks make it hard for a senior to understand soft spoken lady. Thank you Miss!
Fresh chicken had to wait but worth the wait. Great staff and friendly service. Will be going back to try the fish sandwiches ?.
Good chicken and hot food and fast service and friendly staff ?
Staff was very unorganized had to repeat my order multiple times an still even at that they had not written it down
I understand certain items take longer to make, and that their excuse is that it's always slow, I ordered a chicken fried steak after waiting 15 min, and being the one there,they still forgot my mash and gravy. I'm doing this review because I'm tired of them not just for the wait but for not having your basic chicken. I decided to go again this time waiting 3 min at the drive thru just to be told to wait longer. After placing my order I'm told they only have chicken legs , so ordered that, then once at the window told they only had chicken thighs. Spoke with the manager who just seemed to make the situation more fustrating. From service to management I highly recommend you go somewhere else.