I normally go in there once a week and the younger girls behind the counter are super sweet and I always tip them really good. But yesterday I went in and an older lady was behind the counter. She wouldnt take my order and pretended to put together a Togo order. Then when two people got behind me she decided to take my order and was extremely rude the whole time. I will not be going back in there again. Horrible experience. She had something personal against me for whatever reason.
The food was great, the staff were great. But there is something to be said about them calling one of their dishes PLANTATION and all the history that goes with connotations related to US genocide of BIPOC. All of their staff? BIPOC and very hard working and courteous. I would return just for the staff to have jobs and tips. The owner should reconsider their menu dish names though.
Oh no! This place has gone down hill! We eat there once a week and the past two visits the food was awful-turkey sandwich meat was green?! Cookies given to me from the back of the tray were stale. So sad.
Very cute place, was a little disappointed in the sweets though. The chocolate chip cookies seemed a bit underdone, my daughter said they needed maybe just a few more minutes baking. I get being moist but these were close to just being raw cookie dough. We also got a slice of a Coca Cola cake, it was completely dry and really didn’t have flavor.
Picked up some cupcakes and a cookie,they both look wonderful!
I am a regular customer at Savannah & food and service typically great. Unfortunately my Thanksgiving meal order was a bit of a fail. The pre-rdered meal was to include gravy & green bean casserole. Initially picked up order & once home discovered both gravy and green bean casserole missing. Called Savannah & informed they miscalculated on amount of gravy & were out. 2ond trip picked up what thought was green bean casserole...another disappointment in that no casserole only bunch of canned green beans. Called again & informed this year the man making side decided no casserole but casserole on meal menu. When I asked if all customers recvd only canned beans, was told some had casserole. This leaves me shaking my head at this level of customer service. Only positive was a courtesy potato casserole provided due to gravy problem. I tipped the cafe at time of first pickup. So very disappointed in what was previously one of my favorite places. Definitely rethinking recommending for holiday meal.
My friend and I ate lunch and we both had the Harvest Salad. The salad was fresh, tasty, and the service was perfect. Would recommend!
Fantastic sandwiches and mind-boggling cookies. Great service as well.
Very unpleasant experience. The restroom was on par with a bad gas station. My French dip panini came with a container of au jus that wasn't big enough to dip in, as well had about a table spoon or two of au jus. When I asked for more au jus a supervisor of some sort acted very put out and was symbolizing a small amount to the worker that got more for me. Upon biting into the sandwich I found out that the roast beef was so dried out and overcooked that it tasted somewhat close to what I imagine shoe leather would taste like. Being prior service member and able to eat very bad food the sandwich was still so bad that I was unable to power through it. When I requested to get something else instead seeing as I was unable to choke the French dip sandwich down the worker gave off the impression at first that this was a hassle and they wouldn't be able to accommodate this request. Ended up getting the Cheese panini which was mediocre at best. While eating was being dive bombed by fruit flies the whole time, this may have been in part due to the lemons that were left out for the tea and water being uncovered and almost looking close to a state of being moldy. Even amidst all this still almost got a cookie as dessert but was unable to find any workers around to assist in getting any from the case and ringing me up, they had been off the floor and out of line of site for half of my sandwich and about three minutes of waiting around the display case. While not as unpleasant as my food my companions sandwich was not that great, it was able to be choked down at least though. Please save your time and money for a place that may be better, which would be any fast food restaurant around, there is a Sonic about a block away.
1. Cake wasn't what was ordered (size or taste was different from what was ordered) 2. Cake was left outside too long (frosting was too soft, should have been in cooler) 3. Clerk wasn't responsive to customer.