Today 06.20.21 at 6:45pm I went to Wendy's and ordered a grilled chicken sandwich and large fries and coke but they gave me a sandwich with a chicken fillet that was not fresh it was old and dry but to top it off my "coke" It was a sweet drink with a hint of lemon, it wasn't coke! I don’t recommend the food at this location, it’s TERRIBLE! Ahh and don't try to contact them because no one answers the phone.
I went through the drive-thru. Upon placing my order I told the young lady that I had a coupon for buy a 1/4 burger, you get on free. Well I was told to pull around to the first window. Once I got there I gave her my coupon, and there were two Hispanic young ladies in the window. I gave her the coupon, and before she even looked at my coupon she immediately blurted out "My Manager said we can't take EBT Coupons." First of all I did not even know what she was referring to my coupon was from a fundraiser from Waxahachie Highschool football team which my son is a player on. I proceeded to explain to her that was not an EBT coupon, and I did not know what she was talking about. The other young lady mumbles under her breath nobody cares anyway and, rolls her eyes. I went to explain to the young lady that was assisting me that you should never just assume anything about anyone. Make sure you have all of the facts before making an assumption, that is how confusion comes about and misunderstanding. Needless to say the other young lady was very rude, and very unprofessional. I will not be going back to this Wendy's. Yes I am only one customer, but if she treated me that way how many other people have she made assumptions about. ?. Anyone whom bought the coupon cards from Waxahachie Football Players you won't be able to use them there.?
Was so looking forward to Strawberry Frosty. Could have been fantastic. Instead, horrible, fake, cheap, artificial taste. Do not waste your money. Service at this location is also terrible. Their cash register, suspiciously, does not give out receipts on a regular bases. Making it convenient for employees to over charge and pocket money. I’ve been over charged and manager just shrugs like not her responsibility. Go to a different location and stick with regular frosty.
Food was fine. Great, even! Unfortunately, the service left something to be desired.We had a long day at the Renaissance festival and my friend was in a lot of pain, so came off a bit rude in the drive thru. He was unsure if he could even lift the drink carrier being handed to him without losing strength in his arm. I did apologize on his behalf and explain the reason behind his tone of voice, but as we left, we received a middle finger from the drive thru worker.I hope to see some repercussions for those actions so that I may update this review to five stars next year when I return for the Ren Faire.
Grilled chicken sandwich are no good not even a dog would eat itIt's not grill but it is steamed Don't buy it if you don't like steam soggy food
Mediocre service. Still dealing with the cashier handling food without washing hands/wearing gloves after handling money. Soda dispenser is always out of over half the flavors.
Excellent Customer ServiceFresh Hot Food (Breakfast)No long wait period for food in drive thru ?.Perrrrrrrrrrrrrfect!!!!!!!Gotta try em out for urslf
It has always been the best Wendy's I've ever been to mostly because of how nice the people are there in particular there's one older lady that works at the counter who is just the sweetest kindest woman you'd ever meet. I did have trouble about 2 weeks ago and was a little upset because the inside was not serving food because they didn't have any employees however I do not blame Wendy's for that I blame that on our government because no one wants to work even though our government says we had the lowest unemployment in a long time it's dropped by half if that's possible how come we can't get waited on at Wendy's in so many other places this last year.
Stingy and greedy just like all fast food restaurants. They NEVER give ketchup for fries.
We have now been to this location twice. The drive-thru staff has been extra-friendly, kind, and personable. The food order has been correct each time. We will be back!