So I am about 5 1/2 weeks pregnant. And this is my first pregnancy and with that I’m learning how to cope with my emotions or cravings etc. anyways, I had just come from a very bad day and I was crying and I went to this Taco Bell and had no idea if I wanted something sweet or salty. I didn’t say anything for a couple of minutes and this sweet voice said “would you like any help?” With my voice cracking because I’m still crying I said yes and explained my situation next thing I knew I heard another voice say “I will give you my special order that I usually get for myself.” I said absolutely. When I pull up to the window the girls were so unbelievably kind to me. Not only did they prepare a special order for me but they also genuinely asked if I was okay. They were so genuine and kind. I just want to say excellent service and if I knew their names I would ask the manager to give them a raise or to applaud them. Thank you girls.
I have had a couple of issues with missing cheese in my breakfast burritos and also missing items, where I had burn my fuel and time to return due to my order being inaccurately prepared. It's so difficult to just simply get good service and care. I noticed some of the recent not so good reviews and this just deterred me and my husband from visiting this location today. Is there not an option for management/owner responses? Because I don't see any for the prior reviews for this Taco Bell in Hachie.
Placed an order through the app, they forgot two things. Had the drive thru cashier, an employee, and a manager each ask me what was missing then go to talk to coworkers. Waited ten minutes to remind the second person that I was waiting for them to correct my order.
Bad customer service and gave us the wrong food to begin with had to go back to get the right food that ain’t any say sorry or any Pieology in the bathroom stalls was overflowing into the lobby I would not eat here again bad service it was me a friend and her daughter and we had three of the classic boxes but will not be coming back to this location because a Customer service and not doing great with business
The first time we ordered, we were missing 2 burritos and two orders of nachos. After paying 40 dollars for our meal we decided to go back to get the rest our food, only to find out we didn’t get cheese and the burritos were wrong. After finding that out it felt as if they had done this on purpose. No one had seem to give any effort to try and fix it or even care that they had messed up. When we pulled up in the drive thru they had closed the window on us and ignored the fact that we were there for a few minutes before finally getting their attention. After this experience I will not be visiting the Waxahachie Taco Bell anymore.
It's Taco Bell and exactly what you would expect from Taco Bell. If you're craving something spicy but only have a minute then I highly recommend Taco Bell ??
My kids were bored only two games. They could played all the other were for kiddo under 6 and 7Paid 98.99 for them to says it was boring. Wow!They think money come from trees, I guess.
Just got home from ordering from here.10/10 don’t recommend, I should have just went to taco casa might not be as good but at least the service is really good and my food comes out correct. Ordered the $5 box when I pulled up a girl and guy were non stop talking and giggling no worries I’ll wait for you to finish so I can go home to my family. Put my order in get home to realize I have no straw, no cheesy rollups that I paid for no salsa at all hmmm love dry tacos and tomato on everything when I asked for none because I’m highly allergic to raw tomatoes. Maybe higher kids who want to work and like there job. Waste of money.
Not sure why but the last couple times I eaten at this location I have gotten really bad stomach problems…like the kind of problems that keep you on the toilet for about 30 minutes and just when you think you it’s done and over you get hit with another bad stomach cramp! It’s happen last couple visits here and last for a couple of days! For whom the Bell tolls!!
Food was good but the freeze machine has been down the last few times I went. A little bummed about that.