This place doesn't even deserve a one star but I had to put it on here to be able to do a review. Yesterday, I ordered from this location. I received the WORST service ever. I placed my order I waited for 15 to 20 minutes my order still didn't come, then my daughter received an alert on her phone that the money from the order was put back on her card. Then I pushed the button to talk to one of the employees, to figure out why the money was returned back to the card, then a lady employee told me they canceled my order. I asked her why she said because they had too many people. Then a male employee got on the Intercom real rude as if it was my fault that they canceled my order. This place is the worst Sonic I have ever been to. Nevertheless, I contacted the sonic on 3298 I-35E, Waxahachie, TX 75167 to get the corporate office number. The employees were wonderful at the 3298 I-35E location, especially the manager Joe. Mr. Joe gave me and my daughter complimentary drinks for the ignorant and rude customer service that we received at this Sonic. My main thing is how do you let a customer sit for 15 to 20 minutes with a order you canceled and not even let them know! Very bad Customer Service. This is SAD when a "Sonic" Company that is not Affiliated with this Restaurant has to clean up " This Sonic" ignorant behavior. SMH! I wonder how many times this has happened and no one spoke on it. I'm pretty sure that this has happened before that's why it was so easy for them to do it again. Your company need major Training Classes on Customer Service. SMH, SMH, SMH! THANKS AGAIN " Sonic on 3298 I-35E, Waxahachie, TX 75167"
The lovely lady who works thereHer name is sandy if shes not the manager then she should be !! Her personal PERSONALLYTowards the customer is why I will continue to vo to this sonicThe hamburgers are to "want" more.. because they are very good!! * GOOD I TELL YOU!!*ITS.A PERFECT STOP...GLAD ITS IN WAXAHACHIE TEXASASK FOR SANDY ...YUPP
Sonic drinks are the best and the Waxahachie Sonic did not disappoint! The cherry limeade hit the spot after a day on the town.
Fantastic service! Broken stalls and online ordering offline more than online, the staff more than make up for it! Really tight getting a truck in and out of there, be careful. Food and drinks are excellent!
Service was excellent. Food nice and hot. Oreo Cheesecake shake was so good.
Order 2 burgers, with easy mustard, no mayo, no cheese. My order arrived in a timely manner and I left.Burger meat tasted old and cold, not sure of the time it was cooked, but it must have been cooked long before I ordered. Burger was swimming in mustard and SO MANY PICKLES, WITH JUICE. Could not eat the slop. Waste of time and money. Sonic don't insult me with the repetitive response that is used for every complaint. I don't know why y'all bother to take reviews because the problems are never resolved.
There was a woodchip or some type of wood in my sons fries, I had a long piece of hair in my burger, the drink tasted like mop water. Only good thing is they gave me a full refund....please do better because I lost my appetite to ever eat out again
Used the mobile app and ordered 2 large drinks, paid for two larges and ended up with two medium drinks in large cups. Guess we should have stuck to the Sonic on Butcher and 77.
I tried their new garlic butter burger I was pleasantly surprised it was very simple and very good.
77 south Sonic is the bees ? ? knees por vida