El Fenix

1035 US-287 BYP #19, Waxahachie - 75165
247 reviews
Mexican
(469) 517-0370

Went on Father’s Day and it was pretty busy. We had a movie to make and thought an hour and a half would be ok. Host said it would be a 30 or so minute wait. We waited for about 20 minutes and asked if we could just sit at the bar. Host said no. Confused, I asked the bartender and she said it would be fine (but needed to clear it with the host). Told the host of the great news and she said no. Can’t be done. We start to leave and the bartender lady was trying to get us to stay and said she’d take care of it. We thanked her for going out of her way but we were over it. Praise for her effort and poo on the host. There were 9 of us. We had to go eat hot dogs and pop corn at the movies. 5 star because that’s what the bartender gets and people like her is what keeps businesses going.

This was my first time here, first time in Waxahachie.... the staff was very friendly the chips and salsa were pretty good, but the food was comparable to taco bell, not what I expected, seating needs to be updated, it was an interesting experience

Food was good, and although some employees were still wearing masks, the ones who were not had their act together. Service was a well oiled machine. Wait staff dressed clean and in all black or black and red. Impressive. Nice dinner.

Disappointment defined.This is the final time I visit this establishment. To offer a quick description the detailed sanitation does not happen even out on the dining floor. I can only imagine how bad it is where the customers do not go. The staff is MIA when you need them. This means dishes pile up, drinks are not maintained, and if you need something you forgot good luck you'll probably be at the end of your meal by the time you see your server again. Alcoholic beverages are extremely limited in variety, and usually come in a dirty glass. Dirty bar glasses have been a consistent issue each time I tried coming back. It's gross. Here is a tip for the regular person. If your glass smells like wet dog it's not clean. Now if the food was amazing these issues could be worked around (like only ordering bottle beverages and giving your server a list of needs up front instead of as they normally flow) however the food is just the epitome of subpar.The street tacos beans and rice were so dried out when I got them the corn tortillas could crack in places and the beans also possessed that very obvious been out overnight dryness. The rice was this way as well. The salsa had no flavor at all it was like watery tomato juice as my partner told me. The green salsa that came with my meal also had a dry crusty layer on top. The beef was dried out for the street tacos and the ground beef for the nacho was not seasoned at all... Nor was it seasoned for the chimichanga we also ordered.Dry flavorless food, unclean environment, MIA staff(also not a good sign when your server is in filthy clothes. Maintaining a sanitary attire during duties is a hallmark of a professional), and limited bar beverage selection served in dirty glasses.This is the last time for us. It was a horrible disappointment again.Note to Management Representatives: I see you are very responsive to your online reviews and I commend you for that. I actually provided an additional star just for the wonderful customer service you provided to all these other guests on here. This situation for us however cannot be solved with a phone call, refund, or a visit. The work must be done in house for the benefit of future guests and unfortunately that will not include us. Best of luck in all of your future endeavors.

Had a long lunch with a friend. Both of us had enchiladas, which were quite tasty. The waiter refilled our salsa and chips without our asking for it. Also refilled diet coke and tea. He was very attentive, but didn't get in the way of our enjoying the meal and talking. Did not rush us at all. Overall, this was a very good experience.

The food was excellent. I was a bit worried that it would be a long wait with the amount of people that were there. But it was not a long wait at all. Plus, I had chips and salsa while it was being prepared. I had fish tacos with rice and beans, and it was all delicious. Didn't know there would be meat in the beans though..

Wait to get in was long but due to staffing we understood. The service and food were excellent!

This was my first time to eat here and I thought all my food was delicious ? it's Texmex with options. The chips and salsa with queso was a great starter and I had the steak ? enchiladas. Everyone at dinner enjoyed their plate ?️ so 5 stars from us

it was great food and great service

Very yummy food!! Very friendly staff and good customer service! We’re in town for a weekend trip and decided to stop for dinner and glad we did! First image is the combination fajita salad, second image is seasoned chicken enchiladas with sour cream sauce, and third image is chicken street tacos.