Everyone in that store is super friendly and lovely. I had a very pleasant experience with the staff. However, the food quality was bad, the coleslaw was stale and the cabbage was browning which usually means it has been sitting there for more than a day. The meat itself was pretty dry. The mac and cheese was decent. The sauce was way too sweet compared to other bbq joints. The 3 stars are for the staff, the 2 that are missing are for the food taste/quality.
Very dishonest place! Been thru the drive-thru 3 times in the past month and each time they charged me a much higher price when I got up to the window to pay than what was listed on their board and then claimed their prices have gone up but they haven't had time to change the outside prices on their board. Very rude and arrogant manager at this location. I WON'T BE BACK!!!
Man that is some of the best brisket I’ve had in awhile. I’ve been to other Dickey’s but this is my first time at the Waxahatchie location and I was really impressed with the food and the service. I’ll definitely be back.
Sauce was spicy, we normally get original sauce but was not asked they just gave us sauce. The rolls were not fresh they were hard. The brisket was cute to thick and was dry. I do want to point out, This is not my normal experience at this location.
Smelled good so dropped in. Brisket was terrific. Sides of Mac and cheese, beans spiked with halepeno and bbq sauce made it a hit with family. Only 4 stars this trip since we need to try the rest of the goods on the menu. Super service staff.
I was so disappointed in the service I received in my delivery. It looked like my order was to be delivered by three different drivers. The driver that finally delivered my food was very nice. My order was supposed to arrive between 5:30 to 5:45 p.m. My food arrived at 6:45 p.m. I placed the order online around 2 p.m. The food was cold and dried out. I was surprising my son and his family with dinner while we watched college football together. That was a $110 wasted to me.
The quality of the food was not good and the prices are SO expensive! A family of 4 could not eat here for less than $100! My slider NO meat hardly at all and it’s a tiny roll! Felt very cheated and disappointed!
Good sausage. One of self serve soda fountains not working and ice cream machine broken.
Doors locked at 8:45 exactly on Monday night when they close at 9! Also no silverware they just scooped aides using the side cups for our sides. Were rushed due to them wanting to close up and leave in a hurry. Need to post closes at 8:30 since almost everything was put up when we arrived. We started ordering and manager told employee make sure to lock the door. It was 8:40
Unbelievable!!! Thanksgiving and no dinner! I phoned the restaurant d on Sunday 11/21 to confirm the restaurant would be open on Thanksgiving and was told they would be open until 5 pm. I even asked if orders had to be placed early. They stated orders could be placed on Thursday. On Thursday morning, I placed my order, paid for the order and reserved a time slot for pickup. Arrived at the restaurant on time to find it closed with a handwritten sign on the front door stating they closed early for the holiday.I understand that people want to be with their families on holidays, however, when you state you'll be open then be open! Somebody failed to realize that the options for food are very limited on Thanksgiving. While Dickie's employees were able to enjoy an unplanned holiday meal with their families, your customers who planned ahead went without a meal. Why did the ordering system accept the order, payment and schedule a pickup time? Had I known they'd closed early, I could have possibly found an alternative meal source.I really can't imagine why or how this happened. If only I could project the sinking, helpless, desperate feeling I experienced when I saw they were closed, maybe they would understand the impact if their thoughtlessness. Dickie's also owes me a refund for the meals I didn't receive!