Went to Uswirl tonight to enjoy some yogurt. One of my friends NEVER tried Frozen Yogurt we asked for sample cups & this guy was VERY RUDE said “we don’t have any”. We understood & carried on. A few mins later other customers came asked for sample cups he was very rude again to them. Another coworker overheard & gave them sample cups. My friend ended up getting something she didn’t like & will not be returning. I used to enjoy my frozen yogurt on a night out but your customer service has gone to down.
First off I might be a bit biased as I'm not really a dessert kind of person. Went with my wife and son, I thought it was kind of pricey. Just for myself and son it was a bit over $17. I was suprised there was no military discount. Ok on to the positive observations. Nice clean store to include bathroom, staff was friendly, a huge selection of frozen yogurts sorbet etc, so many toppings available that it was hard to choose from. I do see myself coming back occasionally when I come into Waco.
I always go to Peachwave in Hewitt and it is excellent but thought it was a little pricey so I wanted to try this place so I would have more options. The flavor is not near as good as Peachwave and price is ridiculous,I paid 7 dollars for this cup full at Peachwave,10.30 here!!!
I had the opportunity to stop in at U-Swirl today on our travels through Waco. It was a very pleasant surprise! It’s a large store, but it is very clean and the topping bar was full of delicious looking toppings. The NSA chocolate was so yummy! The music playing was soft but enjoyable to listen to. Thank you for such a great experience today!!
$10 for a fairly full container of froyo, which is considerably higher than the shops in my regular rotation in north Dallas. However, they had a lot of flavors that I've never tried before and the toppings bar had more variety than I've seen at other shops. The blueberry boba and the confetti sprinkles gestalted with the yogurt in a surprisingly tasty way. Worth the price premium.
- the cookies and creme and chocolate have zero flavor. I worked at a yogurt shop for 5 years. They arent mixing the yogurt properly.- the condiments are stale.- multiple machines were broken.- the hide the price per ounce from you (talk about a lack of transparency) ended up paying over $10 for a little cup.- they refuse to give samples (even though covid is long over).- won't be coming back here
Very clean, tons of flavors, great customer service. Overall a really fun place to go, take the kids, have a treat and play a game from their wide Variety of board games!
A lady named Lindsey helped me Friday! She was so kind and patient. Great costumer service!
Love bringing my family in to enjoy some yogurt and fun thank you
Great! Just be careful with your toppings because it goes by weight.