So disappointed, nearly a daily customer and I hate to say it today will be my last day there. Literally had to cancel my order for.39 cents because he couldn’t break a 100$ bill
Always a great meal alternative, or just to grab something refreshing. Replace your daily coffee with a fresh smoothie. You'll thank yourself
CONSISTENTLY HORRIBLE CUSTOMER SERVICE. Used the app to order and pay for a smoothie with curbside service because these people are mask nazis and will not allow you entry without a mask. I have a lung condition and don't do masks. The app gives you the phone number to call when you arrive so that they will bring it out to you. They would not answer the phone, even though I sat out front in their curbside pickup spot for over 40 MINUTES and called them repeatedly the whole time. Meanwhile, most of that time there was no one in their store. Occasionally, people would come in and get a smoothie and leave. No excuse for this. As of right now, I've been on hold with the national customer service line for 25 minutes trying to get through to get a refund. This company is a joke and obviously doesn't want to deal with people. UPDATE: Stayed on hold with national customer service for almost 30 minutes and they never answered. I decided to walk in (maskless) and ask them to just refund it back to my card. They finally did, but the shift supervisor who did it didn't ask me a single question about why I was dissatisfied or apologize for the bad experience or ANYTHING. She barely even made eye contact with me. There's no way she didn't know what happened, because in addition to them seeing me sitting right outside the front door in their "curbside pickup" spot for over 40 minutes, I think the owner called her the moment I walked in the store and spoke with her on the phone briefly. NEVER AGAIN.
Chocolate Activator + Probiotics + Coffee + Almond Butter + Multi-Vitamin Goodness
If I could give 0 stars I would, rude worker!!Stay clear and take your bussiness elsewhere!!
Fast service although it was quiet in there. The team member there did not waste anytime to make my smoothie. She even catered to my requests of reducing the ice in my smoothie. Thank you!
If I could put no stars I would, Messed up my drink and still tried to tell me i was wrong that it was my watermelon hydration which I been ordering for a few days straight so I know it's PINK COLOR he gave me a orange yellow drink or after finding out it was pineapple mango. Rude attitude and disrespected.
I visit various Smoothie Kings all over Texas as well as locations in other states. I live on these things!The smoothies are pretty consistent across the board WITH THE EXCEPTION OF THE WACO LOCATION. Smoothies from this location are reliably terrible. No taste, or the wrong taste. Always disappointing and gross. I have given them more than a couple chances but am now convinced it will not get any better. If you are passing through do yourself a favor and wait until Georgetown if going south ( they are the best) or Sage Meadow in North Fort Worth. It is worth the wait.
If I could put no stars I would, Messed up my drink and still tried to tell me i was wrong that it was my watermelon hydration which I been ordering for a few days straight so I know it's PINK COLOR he gave me a orange yellow drink or after finding out it was pineapple mango. Rude attitude and disrespected.
I had an awful experience here with a disrespectful worker! If i could give 0 starts I definitely would. He wanted to get rude with me, If you hate your job that much you should probably get another one. I will be going elsewhere for smoothies from now on.