I went to the Hewitt drive location around 7:15 on a Saturday (today) and was sorely disappointed with the service there. When I walked in, there were not any other customers in the restaurant. I saw one guy sitting in the back on a counter looking at his phone. I approached the counter and waited for someone to take my order. That guy I first saw walked out and got as far as their cooler, but in plain sight of me, and started looking at the bottom of the cooler or the floor. Then two more people came out from the back. At this point, nobody acknowledged my presence. The first guy said to another guy that something needed to be shaken out. To which that guy exclaimed, "Holy shiiiiit!". There was also a lady and she was putting on her gloves, but also looking at the cooler. They all kept looking at the cooler and ignoring me and, after about 30-45 seconds, I decided to leave. Still, nobody acknowledged me, so I left. Then, on my way home, I thought I would call the manager on duty to let him/her know what happened. And, to my amazement, the phone rang 15-20 times and a recording came on saying that the memory is full. Hopefully the franchise owner will read this and address the issue. I was about to spend $25 hard earned dollars and these employees were not interested in my business.
It's a decent sandwich with its own niche, but it's not my favorite handheld meal. Service is good, though.
Incredible slow lately. ? I love them giving me expired coupons to make up for me waiting 30 minutes for an order that was pre-ordered 30 minutes in advanced. Looking at the guy on his cell phone for 5 minutes with my order already made beside him the next order from the store, sealed the deal for me. At least the food was OK.
Great Sandwiches I call ahead drive by and it's try for pickup
Quickly made and delicious smells. They had a basket of bacon they had just cooked. A basket!!!
Always as expected!!! AMAZINGGREAT MANAGER ON site
Usually great but tonight got our online orders all messed up, and I didn't think u could mess up a order where all u had to do is read it then make it ..... it's scary if they can't read at this level
Always good and best sandwich shop in Waco
They have great sandwiches and great service. Ask for the California Club. It’s not on the menu but it is great. No complaints here!
Great subs! Fresh meats sliced when you order!