Freddy's Frozen Custard & Steakburgers

817 N Jack Kultgen Expy, Waco - 76704
198 reviews
New American Burgers Ice Cream & Frozen Yogurt
(254) 301-7330

This was the worst experience I have had at Freddie's. The girl taking the order was leaning all over the counter, did not greet us or say anything to us just looked at us. I asjed her a question about the app and she said "what app?" I told her the Freddie's app and she said "i don't know let me ask someone. " We placed our order and told her it was to go. She said okay and when our order came out it was not to go. We asked for it to go and the guy was okay but there was a girl helping him. She was not happy about the change, not our fault we order to go, and started throwing our food in a bag. We got no napkins or Freddie's sauce, even though we order it. The "I don't want to be here" attitude was a huge turn off. I order a wrap and it was the worst constructed wrap ever. Thankfully I had an unopened fork in my car and was able to eat it that way. This is the first time service was this bad at Freddie's.

First time having Freddy's in Texas. We have Freddy's in California. It was one of our family favorites. It was nice seeing one out here. So we had to try it. It's good as always ! I had a single patty Burger ? ? and ? fries. This Freddy's was no disappointment. Something about Texas meat and food is so much better then California. Anyhow, food was great and highly recommended this place. If you happen to be around here try it out! You won't be disappointed!

These bathrooms need some serious love everytime we drive through town and stop to grab some burgers hence minus one star.The people though and the quality of food are as consistently good as the bathrooms are bad. I'll take that match up than the other way around any day haha!Peanut butter cookie dough concrete. The end.

Freddy's has absolutely delicious tasting burgers! Their patties are very thin but packed with so much flavor. Their fry sauce is so good! I was concerned about how thin the fries are but they are very good and seasoned perfectly. The one thing I had a problem with was the cleanliness of the restaurant. The floors were greasy and I felt like I was going to slip in the restroom. Non of the tables were cleaned very well and everything felt sticky. Other than the sanitary problems, I had a great experience.

This was my very first visit to Freddy's. Ive always wanted to go there but just never did. So I finally got a chance to visit and get some dinner for the family. I wish I would have kept going. Not one person in this place was friendly or had any light. They were all dead and just going through the motions. From the cashier to the guy who gave me my order. So I said to myself maybe the food will be awesome!!! NOPE! It was not good, over cooked, fries were terrible and not fresh or mixed in with old fries. Now the drink. I asked for tops for my drinks and the girl at the counter said they didn't have tops. Not sure why she didn't tell me this when she gave me the cups? I could have decided to go with another size. Im thinking to myself, why serve a size cup that you don't have tops for? And no! Not everyone is dinning in. How ridiculous this looks? I had to hold the cups to keep them from spilling. Thank God I did have to slam on brakes or I would have really been in trouble. Im extremely disappointed at this first visit. Im positive I will never go back.

My only disappointment is that the mushrooms used on the chop house burger are for a limited time. I wish I could get those tasty morsels in my head hole year around! ? I love the friendly staff and wonderful crispy edges on the burger. Keep up the good work, Freddy's!

Good burger, very tasty. It is big enough to fill you up but not too big you feel over full.

Listing says store closes at 10. Got there at 8:40 and dining room was closed but drive through was open. Waited in the drive through line for 45 minutes only to find out they were out of their “famous” custard. Received our order, took it home to ear it and it was incorrect.

Nothing like Freddy’s for comfort food. Great fries. Great burger. Great Value.Sorry, no photos, I was pretty hungry, and forgot.

Burger was really good, fries were excellent and service was fast and friendly...hard to beat for the price. I would definitely recommend checking this place out.