They got good tacos & ice cream! Came on 6/4/22, young lady who was running shift was loud and obnoxious!!! She sent people out of DQ because they were too busy, they had 6 people working, and 4 customers, but they were too busy?? Wow!! She is a poor leader, the couple kids working for her were just as loud and obnoxious, one wiped the table with her hand, one was eating in the window where they make the food & didn’t wash his hands but for 2seconds;literally!!! She cussed them, they didn’t listen!! Poor leadership!!
This building has changed very little since when I was a kid, and I'm 57. However, the service here is not what I remember from childhood. The day I was here the staff seemed disinterested in making customers feel welcome. Took a long time to get the order. Food was good, it is what I expected, which is a good thing. But I find all fast food restaurants seem to have not so good service these days, it seems good service is rare. Not saying it's not out there, but rare, at least from what I've seen.
Not the best example of a DQ. On a road trip, we used Google maps to find a DQ. It was small and kind of out of the way. We stopped and used the restrooms. The men's had no toilet paper and the toilet was leaking so fast there was no need to flush. These was soap and paper towels, though.On exiting, we were told that the lobby was closed. By mutual agreement we left, went to our vehicle and left.
The food was fresh and delicious!Great customer service!
Store does not accept coupons store does not accept online deals store does not honor any online deals store has no manager on service not friendly not fast not convenient worst experience at dairy Queen ever burgers smelled more like fish than anything else. Like strong bad fish....
This location @ 6310 I-35 in Waco, "SW corner or E. Crest Dr. E. & I-35", as described on receipt, had the absolute best burgers I've ever had at a DQ!! No joke. I normally cannot finish a burger anywhere, but this one kept me at it. Even the bun by itself was so flavorful. There was 2 young gents handling the entire store by theirselves and they DEF had it handled and were phenomenal!! I gave a $2 tip to one and he said thanks, the cook will appreciate this. I really wish I'd tasted food first and then given a ten!! We were only passing thru from DFW area, but if we ever get back there and they're there, you can bet they'll be well tipped! Thanks so much guys, you've outdone every DQ i've ever gone to. (and I go to many!!)
I'm giving 5 stars for tonight's purchase. I'm usually 50/50 on burgers from here. I'm not sure who was working / cooking tonight (1-23-22) BUT this is by far the best burger we've gotten from ANY DQ. Way to go staff maybe you can teach the others some tricks.
Friendly service, good food. Never tastes like old grease. They always offer my dog a pup-cup. They usually can't hear the drive thru speaker because the traffic on the interstate is so loud so they have you pull up to the window.
Food was good. Even though shorthanded.. they pumped each other up.worked as a team. Wonderful attitudes. Would stop again when passing through.
I brought my kids here for an ice cream and both employees in the window were incredibly kind and helpful. Wearing well-fitting masks too! It was such a surprisingly pleasant and smooth DQ experience, I had to share.