After getting a cold burger from the drive-thru, the restaurant was called. The manager "resolved" the issue by "writing my name on a board" to correct the issue with my next order.When I went inside the restaurant on my next visit, I was told my name was not on their board. I ordered anyway, requesting fresh patties for the burger. Again, old precooked patties were served. After returning the order and once more requesting fresh, I again received precooked patties that were hotter.What's with these burger joints? Why do they expect people to accept this practice?!?
Try to go inside and doors are locked. Not unusual these days. So we wait in the drive thru line for about 5 to 10 minutes. At 9:41pm we get to the speaker with 5 cars already in front of us and they say, I’m sorry we are no longer taking orders we are closed. I guess google needs to change hours to “may vary depending on how the staff feels”. Don’t usually go to this store anyway but definitely will never be back.
Did not like the experience. I ordered the double burger, I only received a single it took about 10 minutes to get the food and they weren't even busy and then the fries weren't fresh the burger was dry it's really kind of pathetic considering it was wasn't busy ......did not enjoy it you do not recommend to anyone go to this establishment
Dairy Queen feels like coming home. It's a place I've always loved. That's my comfort place. For those reasons I am willing to wait in line longer than other places for what I want. It's always worth it!
The bring you could tell was not cooked fresh! You could feel the reheat ( which caused burger to feel like rubber) fries was cold and soggy as all out doors! I will stick the the dairy queen on 19th and Waco Dr! Very disappointed In what I received
Even though there was only one person working, the place was clean, and he was very friendly and he still took the time to make our orders quickly and neatly. I for one was impressed. Even though he was under a lot of pressure, he remained cheerful and friendly.
I'm really disappointed it took 25 minutes at the drive thru. The dine in area is closed. I have worked at DQ in another state and this is unacceptable. It has taken up to 10 minutes to serve each customer.. Won't come back.
I'd rather go to this location than the one on Waco dr because they mess up my orders everytime i go, this one actually listens and gets my orders right.
Went thru drive thru and was given wrong food went back got my food and later started eating it for lunch while at work and found a tooth in my food and the manager just laughed about it . Offered to replace food and I will not eat the food here again . So then offered a refund for my meal. Refused to give me coorps number. If I could give zero or negative stars I would!!!!!
Love those Beltbuster combo's, get the onion rings for an additional upcharge, there delicious.