After many great meals, I was disappointed tonight. The first chips served were cold and stale. The entrée consisted of enchiladas, chalupa, taco. Could select beef, chicken, or cheese for each. I chose beef for all. The enchiladas came out chicken. The waiter immediately corrected the issues but it was a let down from past dining experiences. I got the feeling that the whole restaurant was understaffed for a busy Friday night. This caused the rushing around and mistakes out of the kitchen. The bar seemed to be understaffed also. I will be going back as any restaurant can have an off night, but would be very disappointed if it was a repeat of tonight.
Fast, friendly service, good food. Clean and pleasant atmosphere. What more can you ask for? This restraunt is handicap accessible.
Love their drinks. The liquid marijuana Is the best. There food is always on point and management shows through the employees great service. One of my favorite places.
First time ordering catering from Frances Marie's, and it won't be the last! I've eaten at the restaurant several times and am always impressed with the quality and freshness of the food, friendliness of the staff, and clean, well-maintained facility. The street tacos are my favorite! For my catered event, we ordered chicken cupcakes (corn muffins with chicken taco toppings), corn salsa and chips, and a fruit tray. Everything was gorgeous as well as tasty! Delivery was on time and included everything that we needed, and portions were plentiful. The event attendees were so impressed! Thank you, Frances Marie's!
First time ordering catering from Frances Marie's, and it won't be the last! I've eaten at the restaurant several times and am always impressed with the quality and freshness of the food, friendliness of the staff, and clean, well-maintained facility. The street tacos are my favorite! For my catered event, we ordered chicken cupcakes (corn muffins with chicken taco toppings), corn salsa and chips, and a fruit tray. Everything was gorgeous as well as tasty! Delivery was on time and included everything that we needed, and portions were plentiful. The event attendees were so impressed! Thank you, Frances Marie's!
A nice young man told us to sit anywhere ,When we walked in at 1:30 pm and there were maybe regular 7 tables and two ten people big tables , five waters walking around, we sat there twenty minutes and never at all was greeted . I’d like to give benefit of the doubt that these were not experienced professional waiters but we were there two weeks ago and saw same waiters and they were dead and the service then was horrible and forgot items we ordered. This time we told someone they would not even wait on us and walked out, two other families were ignored upfront and saw us leave and left as well. One of the couples said they were there last week and same terrible service was given to them. Most likely will not return until he’ll freezes over!
Got to this restaurant at around 2:45 pm, was steady and waited at front for ten minutes being ignored. A blonde shaved hair on one side women said she’d be with us in a moment but did not. A girl told us sit where we wanted and we sat there for fifteen minutes being completely ignored so we left. That same happened to us about three weeks ago and we waited and ate and had subpar service and we swore we weren’t coming back but we did and left and really won’t be back! I can’t believe in times like this a restaurant can’t get it together,they aren’t even hardly busy .
To be honest, I wasn’t too impressed.I know they had a rough start when they very first opened, but anybody with some intelligence would give them the benefit of the doubt for that.This was my first time going, and they’ve been open for a few years now, and they have great reviews. I had been eyeing the El Hefe plate and got myself excited for it.The drinks were ok. The service was great. Our waitress was very nice and attentive, no issues there whatsoever.We had the stuffed jalapeños with the brisket, and honestly, the brisket ruined it. I bet they would’ve been good with the fajita chicken or steak, but the brisket was dry and the smoke flavoring was way too potent. Either they stubbed their toe on the smoke additive or they legit smoked it, but with dirty smoke. The Diablo chicken appetizer was very tasty. The chicken inside was quite dry, but the rest of the stuff wrapped up with it in the bacon, as well as the ranch, made up for the dryness.The El Hefe platter, although it looked nice, was really lacking. The only sear to the steak was from the actual grates, the rest of the cut had no sear at all. Was a thin steak at only 8oz, so obviously they knew they couldn’t give it a hard sear without cooking it beyond the medium rare that I requested, but the presentation was poor. Presentation is one thing though, but the steak itself lacked flavor. It was quite bland, and nothing to write home about. It tasted like a USDA select cut cooked by a weekend grill warrior from California. It just wasn’t a quality steak, especially for the price point.The cheese enchiladas also needed some help. They were just not very enjoyable.The charro beans were good. The rice was mediocre.Overall, not a bad experience. Again, wait staff was good. The restaurant’s appearance was nice. The food was definitely lacking.My biggest concern was the floors. Not sure what they use to clean the floors, but it was like walking on ice. Your feet woods slide all over the place, and you had to be extra attentive when walking to be sure you didn’t slip and fall. The chairs would freely slide around as if somebody had coated the floor with KY Jelly. Whatever they’re doing, they need to fix it before somebody falls and files a suit. I almost contemplated taking a dive to help pay for Christmas presents this year.
It has always been great and really great tasting food. When you go out to eat you should try it out . Very nice and probably the most likeable waiter or waitress you can find and very friendly and funny. Try it out you will not be disappointed.
Exceptional food! Perfectly cooked and flavored! Great service! Beautiful atmosphere!