Subway

613 S Beckham Ave, Tyler - 75701
81 reviews
Sandwich Shop
(903) 592-2300

The employees are nice but apparently curbside is not actually curbside. I pulled up shortly before my scheduled time and checked in. Waited outside in my vehicle as the app says to do. Watched my order be made and set aside. There were other customers inside so I waited an additional 20 min after my order was set aside. Once the other customers cleared out and my order still just sat there I decided to go inside and inquire about it. When I mentioned I was there for a curbside order the employee motioned with their head to where my order was sitting. If I had known I needed to go inside to get order I would have not waited on what I had expected to be brought out to the car. No apology or anything from the employee for the wait just a comment of "we're busy". I dont think I will be going back to this location again.

Absolutely love this Subway. The sweet lady that was working the window was amazing. And the food was awesome. Cookies were perfect (soft). I have claimed this as my store

Great but NO DISCOUNTS F III R VETERANS or SENIOR CITIZENS ?

The staff was attentive and my sandwich was made as quickly as possible.

I went to this subway and honestly I didn't like the food and service. I have eaten and had service from subway before but this one lacked both. The employee seemed new to his job and he didn't look familiar with what he was grabbing to build a sandwich. I was patient with him and talked it threw him. I pour me some root beer from there fountain machine but didn't take a sip if it was ok. I came back home and finally took a sip and the soda was very flat, there was no carbonation in it. I finally went to the sandwich and it really wasn't the best. I think it was avocado, it looked kinda old. Anyways it wasn't as good as the other ones. Ill try somewhere else.

Service was very good restaurant very clean

I just left this Subway after visiting my father in the hospital right up the street. He had double knee surgery and was not happy with the taste of the hospital food. As I began to unwrap his sandwich I noticed on both ends it felt hard to the touch. Once I opened it it was clearly burnt. There is no way they could not see the poor quality of the bread they we’re wrapping to give to us. I have never been more disappointed in a meal from subway before. This location will never see my business again. I highly recommend they change out the staff.

Not that busy and the food was great. They workers we really nice!

This location does not have shredded mozzarella or guacamole. And all the vegetables looked like they needed to be replaced. Manager needs to tell everyone that when the vegetables look old, you need to throw them away and put new in. It was almost as if the refrigerator was not working because they just looked like they've been sitting out.

Waited in line for almost 30 mins to pick up a Door Dash order placed an hour before. Employees are slow and unorganized why have a online order pick up rack if you have to wait over a hour for your order to be made and wait in the lunch rush line.