Starbucks

113 N NW Loop 323, Tyler - 75702
163 reviews
Coffee Shops Coffee & Tea Coffee
(903) 595-3748

I usually have bad experiences at this location but todays visit was so pleasant I had to leave a review! Everything was made properly and RYAN at the drive thru was so nice!-The girl that’s moving to GA

Customer service is ALWAYS horrible! I took my kid there for a treat and we were tricked! Just before arriving, I attempted to place my order ahead of time & it was not available at this location at that time(5:30pm). That didn’t discourage me as we still proceed to this location. We walked to the front door to find a sign that read, “inside closed… drive-thru only”…. Got in the drive-thru line and once we finally made it to place our order (5:58pm) there was a sign there that read, “order at window”…. The day at the window was super rude.

Great staff and a great location. Even though it's pretty close to the ghetto side of town it's still pretty safe everybody over here is super friendly. The staff is awesome and attentive even when they're busy. Location stays clean and well maintained including the bathrooms. Lots of parking and is accessible friendly. Is located in the parking lot with other businesses and is easily accessible through those parking lots along with from the road. It's also easily visible from the road. Drinks are made very well.

People are always nice but I’m very upset for the coffee I got. Paid almost $6 for this. Not even worth it , this is more like a tall instead of a grande

This location has never gotten my order of a Carmel Ribbon Crunch with extra sauce and crunch correct. Pretty easy peasy, but never right.

This location has never gotten my order of a Carmel Ribbon Crunch with extra sauce and crunch correct. Pretty easy peasy, but never right.

Just left this Starbucks they can never get my order correct. As well as their customer service SUCKS it’s the closest one to my house but I will avoid it and go to another location. I ordered a double shot espresso on ice with 3 pumps white mocha and caramel drizzle as I got the window they handed me a hot tall cup and I told them it’s suppose to be over iced and they just poured that drink into a venti with no caramel syrup and forgot my pumpkin bread and didn’t warm it up. Horrible customer service

Placed a mobile order. Selected “in store” pickup as I was in a hurry. Got to this location and the inside was closed. Had to wait over 20 minutes in the drive-thru to get my coffee. By the time I got it, it wasn’t hot as it had been sitting out. Extremely slow service.

I like Starbucks I love vanilla bean Frappuccinos but they are expensive and they take EBT but not stand alone locations you have to actually get one that's inside of a grocery store somewhere which of course we don't have one in my area

I like Starbucks I love vanilla bean Frappuccinos but they are expensive and they take EBT but not stand alone locations you have to actually get one that's inside of a grocery store somewhere which of course we don't have one in my area