Pizza was incorrectly made and sent out through door dash. Manager was rude, disrespectful, argumentative, and also called myself and the dasher liars. Replaced pizza with another one made incorrectly again. When I spoke to the manager after receiving the second incorrectly made pizza, he again was argumentative, disrespectful, told me I was a liar and was unwilling to make it right. This man has no business working in the hospitality industry. He is the most abrasive and inhospitable manager that I have encountered in all of Tyler. I love this restaurant but whoever is managing tonight needs to find a new line of work. To clarify and hopefully Mazzio's will take action against this very rude manager, this was posted on 4/22/2022 at 7:30 pm.
i had a really nice lunch buffet there this week. There was a young woman named Veronica that helped me. I saw her working constantly keeping the Buffet full. She did a good job.
We just found out today they no longer deliver and the contract with a delivery service has run out. Not a chance in hell I would go into the restaurant to eat. The staff here is the rudest I have ever come across. They act like working is the worst thing ever. The manager is rude as well and tries to take cheap shots and insult you. Until he has to deal with you face to face. Honestly this was always my favorite place. Gonna be super sad when they close, cause they will without delivery, but they don’t deserve to be open with the way they treat people.
A few months ago I place an order. Pull up to pick up my order and they had given it to someone else. Things happen. Today I call at 413 to place an order thinking by the time I make it to Tyler it would be ready. I call back 10 mins later to add to my order. I expected that I would have to wait another 10 minutes or ao when I get there. No problem. I pull up and pay. They tell me its a few more minutes on my other pizza and to pull around to the door. At 513pm I still did not have food. I received cold wings and pizza that haf been sitting under a warmer foe I dont know how long. Then they didn't want to complete my order just return the amount for 1 of the 1st pizzas I ordered. I needed to feed 9 people with 1/2of what I ordered. I asked for a manager and of course the "manager" appears to be in high school. Could care less that I had been sitting outside 30 minutes waiting on an order that I places almost an hour prior. Oh and ahe made sure to let me know that her boss was on vacation. If you can't have a manager that can resolve problems you probably shouldn't make them manager.
So freaking good, and cheap too!! Pizza places are getting greedy now days but Mazzios delivers the best pizza for the best price
Staff was real nice. Pizza was very light on the pizza sauce. Not sure if that was correct.
Longino Bail Bonds in Tyler, tx, we order once every 2 weeks probably for the company and are always so happy with the quality, service and speedy preparation! Highly recommend!
We tried this Italian restaurant last week, we ordered pizza and it was so tasty, well baked and fresh toppings, But the place itself was dirty and disorganized
Calzone was hot, fresh, and good like always but the store look terrible!! 6 dirty tables and the whole crew was sitting down watching the game, and for some reason my wings were ice cold...I guess the owner or GM doesn't make the workers keep the place looking neat and clean. I walked in at 4 and the lobby was filthy, I asked about the buffet and was told it ended at 1:30! So why was the lobby so dirty? They need to do alot better and the management team needs to step it up a few notches.
My experience was spectacular! My pizza was NOT BURNT-UP AND THE WINGS WAS PERFECT THEY WAS PRETTY BIG THIS TIME LOL!!! I DEFINITELY LOVE THEIR SALAD BAR!!! DEFINITELY RECOMMENDED