MANDARIN EXPRESS

4601 S Broadway Ave, Tyler - 75703
89 reviews
Chinese
(903) 581-3717

The women give you small portions... it looks like they're trying to feed themselves instead of you... a bit pricey for the amount of food...

I wouldn't spend my money here again and it's not that it's bad but for the same price and in my opinion better tasting food, you will be be highly satisfied going to China Star in the Westwood shopping center! They give you so much there your plate may not close. Give China Star a try today. You won't be disappointed!!!

Food was okay. When I was here 11/20/2021 the staff was extremely rude and rushy, and we even saw a roach by where we were sitting. Did not appreciate feeling like the value of my dollar didn’t matter, and they are more so concerned about making their dollar- not treating their customers with basic etiquette. Portions were also very small in comparison to Panda Express, despite being charged just about the same. Will not come here again

Mongolian chicken and eggroll are excellent here

Surprisingly good food and generous portions. Don't like mall shopping but will go back if I'm ever there again.

Food was awful never had a bad experience here I don't know what happen today

I got the orange chicken and it wasn’t warm at all and was so old tasting and pale you could tell this was made the day before. It had no sause on it and was hard as a rock. They don’t allow refunds which is rediculous that food was so nasty so I advise everyone to go somewhere else this is the nastiest Chinese food place I’ve ever been too. Don’t waste your money

I was told to try this restaurant by my husband because he previously had a good experience with the quality of food during his visit at the mall. I am a fan of quick asian cuisine (typically going to Panda Express) so I thought I'd try. The first time we came, it was 15 minutes until closing. The hours weren't updated on Google and it was a Sunday when the mall closes early. There was a short line. Barely any food left, and the workers were very hasty and short with customers- giving customers minimal of the remaning food, but still charging full price. I thought this was interesting. My husband still purchased food, but I passed with the intention to come back at an earlier time with hopes to have a better experience. I'm huge on quality customer service. The 2nd time I returned was a few days later, 3 hours until closing time. There was a short line again upon arrival. Upon my turn to order, the server was very "rushy" and very short. I was told I could only choose noodles or fried rice (not half and half like at Panda Express) so I substituted on of my side selections with noodles instead. The server was very adamant to let me reiterate that to me after I informed her that's what I wanted to do. I purchased 3 selection meals for my husband and I. I was not asked if I was a new customer, or if I wanted to try any food before selection no matter the size of the line. Nor was the server willing to compensate my husband extra food for the lack luster amount he was given the last visit when he paid full price. (Will post photos) I ordered to go. Our portion sizes weren't still as much like in the photos of others that came here in the other reviews. The food was good, but not worth the trouble of getting out of my car or going through the uncomfortable exchange with the servers again, and not giving me what I want for the price. Tender chicken, not much variety. Noodles and rice are good. Overall, I probably won't be coming here again. I love to patronize where I feel my dollar is valued and appreciated above anything. I don't care how good your food is. How you treat your customers is everything. I love supporting small businesses, but it has to be worth it with quality service. Therefore I will be going elsewhere. Best wishes to whomever is reading this reading this review and decides to try the food still!

Wonderful service! Great food! Will definitely be coming back, best Chinese in town my daughter and I came in while out. It's just fantastic the atmosphere is wonderful!Thank you, Lee Hua for your excellent service! Much appreciated

I never thought I'd feel the need to write a food review, I'm not a picky eater and have tolerance for some poorly prepared dishes; not to mention I'm also lazy. But what I was given from here today was downright disgusting. All I ordered was orange chicken, that shouldn't be difficult right? The moment I started chewing it tasted nothing like it, the meat was rotten! I had to immediately spit it out! I can't even give a more detailed description of how bad it was cause I couldn't leave it in my mouth. I tried another piece, same thing. I had to close the box and throw all of it in the trash, where it likely came from.Maybe this was a one time mistake, but if you don't feel like taking the gamble you're better off ordering Chinese elsewhere.