Arrived at this location at 11:30pm and pulled into the drive thru after verifying the Open sign was on. The hours of operation on Google showed they were open until midnight. The sign in the drive thru window said 1am. Was promptly told that they were in the process of closing and that we could not order food. We left and went to another establishment that honors their working ours.
My friend and I drove through the drive-through at 11:29 PM on 4/7/22 and we’re denied service because the young lady told us that they were in the process of closing. The open sign was still on and according to Google there was still 30 minutes until closing. When the young lady told us that we could not order, she reiterated that they were in the process of closing. We had driven 20 minutes out of our way to come to this Jack-in-the-Box not receive any food.
Wait time was longer than expected, but I wasn’t in a hurry. They looked to be short staffed. The young lady at the window was polite.
Worst service ever in the drive thru! It was borderline racial discrimination! I'm shocked! Because I work in customer service, and my service is Outstanding to every customer no matter what is going on! I know we all have bad days, but this was unacceptable, and grounds for possible legal action, and most definitely TERMINATION for Tamara working the drive at exactly 2:51 on 3-25-2022
I love jack in the box but this one has some employees that have horrible customer service skills along with ugly attitudes!! She couldn't even tell me what was in my order... The food is great just fix the employees please
Love this chain, wish we had these in GA. Great value for the price point. Burgers are good, desserts are yummy and they have some menu items you won't find at some of the major fast food chains.
Store # 3805Time 12:15:07 pmEmp. Tamara"Best Jack in the box tacos I ever ate" , and I've eaten at many JIBs.Onion rings where amazing andThe vanilla shake better than McDonald's.The employees were Super Friendly. What a great place.
Its jack in da box. Spicy chicken sandwiches and tacos baby! Get your faves anytime of day. Hit that extreme sausage at 2 o'clock!
I only go for the Breakfast Jacks! I love those things. They are always good, morning, noon, or night! The drive-thru staff are even friendly which is hard to find nowadays.
If you check your receipt you can take a 5 minute survey and buy 1 get 1 free Jumbo JackFor 3 bucks you can get 2 Great SandwichesFor Ever