A lot of games broken. One person at front counter running everything. Chuck E. The mouse is boring and doesn’t interact with the kids much.
As always we love Chucke CheeseThe kiddos love all the games. We did come an hour and a half before closing and was told we could not order any food that the kitchen was closing down. Kind of a bummer. We drove 40 minutes to go there and were starvingHad to go eat Chilli's instead which was wonderful and we stayed 30 minutes to atleast let the kids play the games at chucke cheese. Would not recommend this place due to poor customer experience.
Newly remodeled! Super clean and nice inside. All the games seem to be brand new or almost new. I love the digital time/points and tickets system for the games. The pizza was ok, I don't expect amazing pizza here but it was decent. Staff was really nice. Our car battery died and the game maintenance guy was nice enough to jump start our car. Kids had a blast. Definitely going back again.
Really good experience today. Last time we came, especially considering how empty the place was, it was disappointing how dirty the place was. Today the staff was very friendly and had the place very well kept. I feel bad because I accidentally threw away my receipt before leaving a review. just overall very pleased with staff and glad my children enjoyed themselves. We will definitely be returning in the near future.
It was ok. Went in on a thursday around lunch. I hadn't been there in a while a lot has changed. The card feature was cool kinda miss the tokens. A few games didnt work and a couple that were 'token' ones didn't actually give you a token. Feel like the games didn't give enough tickets and when I tried to pay the difference to get something my toddler would actually want they said I couldnt and couldnt buy a lollipop with tickets. But my toddler had fun so thats good.
It was my first time going. I ordered a medium size veggie pizza. They got my order wrong at first bringing me a supreme pizza with pepperoni. They corrected it by making a veggie pizza. They offered to let me keep the supreme pizza for free, which I appreciated, but I didn't want it. I also got a small drink.They were lots of games. The TVs had many 3D animations featuring Chucky the mouse and other characters. It's a very kid friendly environment. The price of the meal was a little high, almost $21, but overall the whole meal was delicious and I did get full.
11:30 on a Sunday we can't order cuz they said it was backed up. But there's nobody here. She said we can order in 40 minutes.
We went to the Tyler location yesterday. We were the ONLY people in the whole place. The lady working was rude and told us we could not order pizza because she was completely by her self. When my kids asked why we couldn't eat her words were. Because I'm short staffed maybe yall should put in a application if you want to eat. They are 12 and 13.She then takes her personal game card and starts a bunch of games and tells my kids they are free games to play. When we realized that all the tickets to the "free games" were racking up on HER card I said something to her. She told me it was her job to do that. 1 employee showed up to help her and we still could not order pizza for another 45 mins. This trip costed me 70 for game passes 58 for 2 pizzas 6 drinks and a cookie plus 24 for the salad bar. I'm very disappointed for the price I paid we will never be back to the Tyler location. This employee should be fired.
Since the new remodeling it was a good experience coming back. The kids really enjoyed it.
If I could give a negative star I would. They stopped serving food and “Autum” seemed more than happy to let us know that nothing was working as if it would make people leave upon hearing the news. Very rude workers, no people skills what so ever.