I picked up an order on behalf of the PTO which was pre-paid. The order was supposed to be ready at 4 PM per the initial agreement. We really needed them by 3:30 and the time management piece falls on the PTO so we own that. We requested a 3:30 pick up, which initially was granted. At the last minute we were informed that they couldn’t do 3:30, but I was already there. Upon arrival, doors were locked and I saw no one in the back. 4 PM comes, I ring the bell, they said they needed 10 more minutes. I went back to my car. 10 minutes turned into 25 minutes. We ordered 150 donuts and they didn’t even help me load them into the car, had attitudes (yet they didn’t make the promise time), and didn’t apologize for being almost 30 minutes late. It took me five back and forth trips to load my car…this was after their regular operating hours so they just watched me take all the boxes solo…terrible service. It was communicated that these were for an event, so to travel back to Cypress during now rush hour was not part of the plan. The organization won’t ever endorse them again, and I will personally make sure to spread my experience as far as the internet will take me. I feel that if I was a different race they wouldn’t have treated me so poorly, and I don’t say that often but I could feel it. No worries, my money can be spent elsewhere with vendors who respect me as a person, and will value my time and patronage.
The donuts are fresh and the breakfast sandwiches are freshly made. I go here over any other donut shop
I picked up an order on behalf of the PTO which was pre-paid. The order was supposed to be ready at 4 PM per the initial agreement. We really needed them by 3:30 and the time management piece falls on the PTO so we own that. We requested a 3:30 pick up, which initially was granted. At the last minute we were informed that they couldn’t do 3:30, but I was already there. Upon arrival, doors were locked and I saw no one in the back. 4 PM comes, I ring the bell, they said they needed 10 more minutes. I went back to my car. 10 minutes turned into 25 minutes. We ordered 150 donuts and they didn’t even help me load them into the car, had attitudes (yet they didn’t make the promise time), and didn’t apologize for being almost 30 minutes late. It took me five back and forth trips to load my car…this was after their regular operating hours so they just watched me take all the boxes solo…terrible service. It was communicated that these were for an event, so to travel back to Cypress during now rush hour was not part of the plan. The organization won’t ever endorse them again, and I will personally make sure to spread my experience as far as the internet will take me. I feel that if I was a different race they wouldn’t have treated me so poorly, and I don’t say that often but I could feel it. No worries, my money can be spent elsewhere with vendors who respect me as a person, and will value my time and patronage.
We love Daily Donuts!!! Our son's birthday fell on a school morning and he had to leave early. I so appreciate the call from Daily donuts that they would come in early that day to make sure the donuts were fresh and on time for him to celebrate with our family before school started. We so appreciate you all at Daily Donuts! Thank you again for another great birthday for my kids!??
They have the best fluffy and donuts around. The customer service is spectacular.
Yummy donuts, and wow the letter donuts we got for my dad's 90th birthday turned out so fun and cute! Gave the owner an idea of what I wanted for him and let her be creative with that, and she did a fantastic job.Shop was easy to work with and had everything just as we had ordered.
They're always so nice and have the best kolaches!
Second year in a row for birthday donuts here. Adorable and delicious!
Always tasty, fresh and delicious. My husband really loves the cake donuts and tacos.
The doughnuts themselves aren't bad, but I've only had the filled and plain glazed. The cronuts were just okay and tasted a little too greasy. The kolaches and breakfast tacos were really bad, I think they're just made with poor quality ingredients. Sausage in kolache was chewy and fake tasting and the eggs from the burrito had a funny taste to them.