Pretty well stocked today, I was greeted numerous times throughout the store by employees.
The customer service department in the front is great! But the automotive department in the back is not! We came to the store to exchange faulty batteries. When we walked in, a Walmart associate greeted us and said she had also gotten a Walmart battery that wouldn't hold a charge, which was the same problem we were having. After being instructed to do so, we went to the back to the automotive department, where the automotive service manager said she could exchange one of the batteries because it was reading 11.8 amps. The other one read 12, but we explained that it's not holding a charge. It was at 12.2 before we left the house. The service manager said she needed to test that battery, and it would take 45 minutes to an hour. She took both batteries back to be tested and, after an hour of no news, we asked what was going on. The service manager sent a different associate to tell us that both batteries tested good. We knew something wasn't right, so we asked the young man to test them in front of us, and he seemed irritated. It was no wonder he did when this resulted in his being caught in a lie! One of the batteries was still reading 11.8. We then said we wanted to exchange that battery for a new one. He then (and only then) said they couldn't exchange it because they didn't have that exact model in stock! So why did the service manager have us waiting an hour if we couldn't exchange it anyways!!???We explained the poor service to customer service up front, and they were very apologetic. They were nice enough to give us a $50 gift card because automotive made us wait for no reason. And the customer service department looked up and found another Walmart that had our batteries in stock.
Once again, after I placed all my items on the conveyer. The register would not function. I was told to reload all of the items back into my cart and go to another register. I'm disabled and it's a chore just to go shopping. I was not up to reload the cart and move. So I left the items and the store. This is the second time this has happened to me this month. I will no longer be shopping at Walmart.
We were disappointed that Sabbatical was closed, but happy we could still order from the cocktail menu on the Hop Scholar side. Thier cocktails are top notch with the Smoke Screen being my favorite to scratch my itch for a peaty scotch whiskey!
These tamales are real good travel from Buffalo to get them wish if you bought more they would give you a discount on them especially when you're coming over 140 MI
They never seem to have more than one or two six packs of Mountain Dew Zero. I miss the 24oz bottles I used to buy them as in Utah and California, or the 8 pack they were sold as in Michigan. Sometimes they pull all the stock from one location and put it into the middle of the aisles or near one of the main entrances, so it isn't always a simple task finding what you're looking for.
Every employee we encountered had an open hostility towards every shopper in the store. They clearly hate their jobs! I can only imagine this stems from their team lead, Franklin, who was incredibly condescending when asked for help at the registers.
As a former pharmacy employee at this location I will be as impartial as possible. I love this location. I thought I would be uncomfortable taking the covid vaccine here, but even the new employee's were like family. Although it was too early for my second dose I am definitely going back. Thank you guys. Stay amazing.
Well they really do sell everything!Gotta love that. I will post a picture but it might not go through. Let me say for you younger couples, check out the adult diaper isle......I get it, but....well I get it. And mask up please, I use my mask as a muffle....seriously.
Download the Walmart app. Shop the clearance racks you can find some nice items if you take your time and look through everything. Make sure you scan the clearance tags wit the scanner in the app. Sometimes the items are cheaper than the tag says. I have found items from $1-$5. I'm a person that mixes high fashion with low fashion and you'd never be able to tell which is which unless you look at the tags.