Associate would not allow me to purchase items prior to close. I was in the door (very close to close albeit). It would have taken less than 30 seconds to complete the transaction. Associate would not allow me to purchase said item. Very disappointed with the way I was spoken to. I will be taking my business to the real grocery store HEB all future transactions. ??
This store is pitiful. Busiest time in the afternoon/evening they have 2 checkout lanes open. Long lines at both as well as the self checkouts. This is the norm for Kroger stores, I've discovered. I sat my few items down where I stood and went to HEB, where they have adequate checkout lanes open and products are lower priced. No more Kroger!
Today good. It is not always on point with products or customer service.
Clean, pleasant, plenty of variety.
I go here always for the freshest bakery around.
I stopped in today to get some items. Went through the self checkout lanes and there was a group of employees busy talking. They never acknowledged me. Never noted the cash register was not working. I had to move to another one which worked fine.Much to my surprise they now have a .50 charge for cash back. That struck my odd as they would prefer we use a debit card because it costs them less at the exchange. I skipped the cash back option and used my AMEX card which I know cost them more, but I was not interested in rewarding them for bad service and cash back all in one.Their Houston area President really needs to start visiting these stores. Of course, it's not lost on me, maybe service has declined since his arrival here? In any event, not a great experience, just not another option along my journey.
I love my Kroger it's excellent place to shop and get lots of good stuff for a great price Kroger you are the best
This Kroger location is very clean and well organized. The shelves are well stocked. I like a shelf that is straight and orderly and this store has that look. The layout of the store does seem to be a little different than the other two stores in The Woodlands that I am most familiar with. The Kroger store closest to me at times feels cluttered and has a strange smell of old food and disinfectant. So glad to find this one does not. I did not find the item I was in search of on this trip but I did get a couple of other items. I had looked on the app before going to the store and it did show the item in stock. I believe there could be some improvements in that area. The only interactions I had with an associate was on exiting the self checkout line. He thanked me and wished a happy rest of the day. The self check out was working good with no issues.With the app you can order ahead and and have it delivered to your car. Several spaces are marked and easy to find toward the front of the store. This Kroger also has a Starbucks although I could not see a sign indicating that from the outside. There is a large wine and alcohol section, floral department, fresh seafood, deli, cards/stationary, and pharmacy. There is also a Chick-fil-A, PaPa Johns, Pure Barre, Learning Express and a Walgreens in this shopping center.
This is my favorite grocery store! There is an H‑E‑B and Kroger right by my apt, but we always drive 15 mins to the Kroger at Alden Bridge! They’re always well stocked, and they have all of their registers on and working for a speedy checkout. And I love the discounts you get with your phone number! Kroger always saves me at least $10 on my total and sometimes even more!
Hello my name is Lyn and i want to share this to the world that, Laura and Josh are truly amazing people. Everytime i go there i look for them in particular because they are so friendly and compassionate. Always smiling and eager to serve. This is now my favorite Kroger.