Not what you have come to expect from a Starbucks. When you order ahead the pick up window is not always open, that defeats the purpose of ordering ahead. Why would you want to sit in the drive thru when the line is wrapped around the building?Sometimes, they don’t even acknowledge you at the pick up window. So your coffee is either cold or watered down!!!!
Our local Starbucks that we stop by almost everyday and seeing so many staff changes due to epidemic but waiting times and customer service is still good. We like our Starbucks!
I wanted to order a drink 20 minutes before closing and their lights we’re turned off before actual closing time..either stay open until actually closing time or update your website.
This location sucks. Never get served HOT coffee or HOT chocolate. What the heck Starbucks? I’d rather drive to the one further away from me for better customer service. Will be calling corporate on this location.
WORST service ever. They do not deserve to be STARBUCKS. They took my mobile order and asked me to come to drive through for pick up. Whats the point?!?! VICTORIA was super rude on top of it. CARS honking in the drive thru. Road rage almost happened as I witnessed cuz every customer was so frustrated. I suggest going elsewhere.
I called before visiting to ask if they had hot cider and was told yes. When I got there and tried to order they said they don't have it this year. Very disappointed I drove all the way only to be disappointed.
Sometimes the drive through is good, sometimes it's not. Same goes for walk up. Decent drinks.
Bday coffee!! This guy told me happy birthday so many times I really enjoyed hearing that It made me feel like I was important he didn't just say it once he said it several times thanks for making my life better
Mobile orders take about triple the time every single time. They also gave me a substitute pastry item without even telling me- I found out after I already got to work
Horrible service. Ordered two coffees in drive thru after waiting 15 mins line to only have one coffee ready… Starbucks use to be with the price for the quick hot coffee. Not anymore hard to find a good Starbucks these days. Peet’s here I come