We went several times to get shakes, and there was a different story each time. First time we get there, they said the machine wasn't working. Second time, we called to make sure the machine was working and to confirm they closed at 11pm. We get there at 10:45, and they said they shut down the machine at 10:30pm, 30 minutes before closing! And with very rude employees, at that.....
Pushed red button to order, i sat there 10 minutes i pushed the red button several times, someone answered finaly after 15 minutes, i placed my order, and no response, i pushed the red button two more times and waited 10 more minutes, i got out of my truck walked over to the next stall, pushed the red button stood there at least 3 minutes. And the entercom went off at my truck. Finally someone took my order again. I paid with my credit card, and a minute or two went by and here comes my order. It was out really fast, so i assume it was the first order i made. I had to ask for napkins. The country fried steak i ordered was like leather, i pushed the red button, and no response, 10 min went by, i pushed the red button 2 more times, Alexandra, delivered food two the stalls away from me, so i got her attention and told her about the sandwich, i as for it to be remaid. I also ask her what is wrong with the speaker, she said it had been like that sense she came in. That stall should have been closed off. Plus the double meat burger i ordered meat chease and easy mayo only, came out single patty and had ketchup on it. I ordered a rt 44 cherry vanilla dr pepper, i taste no vanilla, i got no cherry, and hardlyany ice at all. I do feel Alexander did her best to make my order correct, she fixed the country fried steak, and apologized for any inconvenience. We need more people like her. Ty Alexander for your professional customes service.
I've been to this particular sonic three times since moving here. The first time was great! The second time I tired the new little chicken sandwich meal. I really enjoyed it. Now what puts my experience level lower than normal was the last visit. Maybe it's just me and I'm being harsh. But I pulled in read menu decided on the little chicken sandwich meal once again. Push the button. Sat and waited and waited and waited some more. Mine u there are are no signs to just use the drive thru and there are cars parked next to me. While waiting and never being spoken to I watched as the drive thru kept going. Being patient as I am the board said they will be getting to me shortly. After pushing button again. And pushing the button next to me never got anyone. So I eventually just left.
It is filthy, I had food poisonings and watch out, see your order because they tend to forget items in your order, twice. You can see the filth when you drive around the place.
When you order from doordash it's they fault that the order was wrong an they even told me that they can't do anything after ther make the food not doordash
Damn fast for a Sonic... just not a fan of how often the second patty on the double meat tends to be invisible. Other than that damn good folks and great service
The order taker around 5pm January 3rd 2022 made me repeat myself more than 5 times so I drove off angrily. Please fix their speaker or get someone who can take my order faster. This is the first time I drove off and gave up.
Service was very quick. All of our food was fresh and hot. Drive thru window young lady was extremely friendly and courteous. Overall... great experience.
Fast food is fast food. Tasted good wasn't great and the people in the window were very nice. Just slow.
last few times we tried going here they had all the spots blocked of and the line for the drive through made us decide to go somewhere else.... not sure if it's short staffed or what, being so close to our home it WAS a nice place to stop in for drinks