I’m a fan of McAlister’s in general. The tea is always fresh and lots of food options for our family.This particular restaurant was not a great experience as it was not clean. When it came time to find our seats, there were no tables large enough for our family of 6 that had been wiped down. There were employees clearing tables and sweeping up small messes, but not cleaning. Our shoes were sticking to the floor and it was difficult to slide the chairs around the table because the floor was so dirty.I ran into the restroom before leaving and found a caution sign with a large wet spot- looked like the sink was leaking all over the floor in there.Overall just a strange time.No complaints about food or service, just cleanliness.
Food was okay but the lady taking our order was bored or something. Didn’t pay any attention to our requests -no olives, half sandwich, no mustard. Missed up at least 2 sandwiches. Apparently the blt was good but size wise it was fairly small especially compared to the other sandwiches.
This McAlister’s has disappointed us so many times. I finally decided to leave a review so maybe something will change. It’s not a management problem, it’s a food quality problem. I ordered the chicken Caesar salad last night and the lettuce was so old and disgusting! The chicken and dressing were amazing but I couldn’t even eat it because every bite of lettuce was brown or translucent. It was like they chopped the lettuce 5 days ago and it had been sitting in a fridge all week. I’m also so annoyed that they close their pink lemonade machine down at 7:50 when the restaurant doesn’t even close until 9pm. Why can’t I order pink lemonade during regular business hours? It’s just pure laziness. Texarkana has a way of ruining restaurants and this one is no different.
I have been eating at McAlister’s for years. I have been satisfied with most everything I have ordered in the past. Recently I have been using the call ahead pickup window. The convenience is nice, but things have certainly changed. I know prices have gone up everywhere. But, describing my last two orders from McAlister’s the portions compared to the price have been totally unsatisfactory. The sandwich was mostly bread, and the side order may have contained two tablespoons of mac/cheese. The sandwich was over $10 with tax. It wasn’t very tasty because there was a fraction of ingredients. I gave them a 2nd and I think a 3rd chance, but now I’m done with them. The time before last I ordered a salad, and got home with NO dressing. I think they are taking advantage of customers during this difficult time where food prices have gone up. I hate that this has happened. But, I don’t want a “half done” child’s meal when I’ve ordered a full sandwich, and side. ?.
The chipotle spud was very good., a good place to eat. Service was quick ! Competitive prices. I will definitely be back!!
SO burnt and old!!! My husband’s was the same way. The Mac & cheese is made with block cheese & it’s not good. Very disappointed!!
Get the BLT or the berry walnut salad, you will not regret it! The tea is nicely brewed and not too sweet but not too unsweet. Fast service, order from phone. Good atmosphere too! My friend did say the bathroom was a bit messy, but I am giving them the benefit of the doubt because staff might not have had a chance to clean it after a messy customer.
Great experience loved it I go often 3-4 times a week always great
The potato salad was not cold and the mayo on the sandwich was very sour. I am a cancer patient and it made me instantly sick. My husband confirmed that the taste was awful. Worst McAlister’s we have ever experienced.
I mean, I've never had a BAD meal here and the sweet tea is always good. Really good. The prices are good and the service acceptable.