This is the 3rd time in a row my order is wrong and the last 2 time the night manager his self done my order and every time I have to have door dash issue credits and go threw the whole mess. I manage a business here in town and it blows my mind to think this is the best they have. I have always been a fan of wing stop till moving here to Temple. This store is a absolute joke and will never use again…
Best wing stop experience to date. We came in on 5/4 at around 8pm. We we’re waited on promptly, and the guy taking our order was super nice. We got the thigh bite bundle deal, and it is worth the $15-$16. So much food! Two regular orders of thigh bites (so many pieces) one large order of fries, and two drinks. We also ordered the 5 piece cajun corn (absolutely underrated choice!!) The corn might have been my favorite part! The food was ready in less than 10 minutes and everything was hot and fresh as we ate in, but the fries were crispy, I have never had crispy fries from wingstop before!
I keep giving this location a chance, and I'm not sure why. Ordered delivery this time. Took about an hour, which was fine; I'm sure they were busy. But if I'm waiting that long, I expect to at least get hot/ warm food. It was cold. I live less than 10 minutes away. The delivery driver also neglected to read the instructions and decided to knock on the door anyway. That caused my dog to bark incessantly and woke my toddler up. Thanks for that. Never again with this location.
This evening's (Super Bowl) service was not what we expected at all. We placed our order in advance at 3:07pm. We were told it would be ready at 4:40pm for pick up. Upon our arrival, our order could not be found, yet they charged me as if it was ready. When I questioned one of the managers (named Renee), she stated she would look into it. We went back and forth a few times in attempting to figure out what happened to my order slip. We waited over an hour for food that should have been ready upon our arrival. A young man asked me had I been helped and he inquired about my order. Renee proceeds to snap at this young about what time she had already told me the order would be ready (5:45pm). What's the point in ordering in advance if you're not going to have it ready on time? The hour wait bothered me quite a bit, but the attitude and tone with which she took with her employees was uncalled for. Yes, it was a high volume day and I'm sure they may have been overwhelmed. But that does not give her the right to mistreat or talk in an ugly way to people.We normally enjoy our visits to this establishment and hope that this does not happen again.
The food was good,The worked was at their best.lwill return again and again.
I stop by and order to go. They told me it be ready in 30 minutes so I waited.The next thing I know end up being way more than 30 minutes so I approached the counter asking about my order saying it not ready because they were to busy doing online orders for Doordash, waiters, Uber eat to be picked up while other customers wait and it bs. They put my orders at the end. So I told I'm canceling my order and got my money back. After taking that long I will never go back. That place it suck. No one should have to wait for their order after 30 minutes.
This wing stop takes forever. The dining room is dirty af. The cashier gave my order to the somebody else and they left the store with it, then when they came back he to give that $hit to me! Hell naw, I made him make it again. I won't ever order from here again.
This wing stop takes forever. The dining room is dirty af. The cashier gave my order to the somebody else and they left the store with it, then when they came back he to give that $hit to me! Hell naw, I made him make it again. I won't ever order from here again.
VERY SLOW. The crew has no idea what's going on. Standing around talking when people are waiting for orders. I ordered fries and waited forever while the staff goofed around. UPDATE. After 20 minutes of waiting for fries, I approached the counter and no one was around. I asked about my fries and they hadn't even been dropped into the fryer yet. I asked for a refund and will never go back. Terrible way to run a shift. 5 employees and only 1 working the kitchen.
I came in ordered my food and it was ready within 5 minutes! The fries were very fresh and crispy and the wings were great as well. Best experience I’ve had at Wingstop!!