The whataburger on the south loop by HEB and 31st has dismal service, long wait and cold food , paid for onion rings and didn’t get them….manager offer apology but still does fix theBAD service!
The Whataburger on Adams is absolutely horrible. I waited 10 min at the window for cold food. I have been there multiple times after midnight and the late night staff are beyond rude. They lack personable skills that staff in the service industry should display. They do not say hello or thank you. They reply rudely during all interaction. Calling the manager doesn’t help either, she’s part of rude ones. Better off to drive to a different location or give your business to McDonalds.
Absolutely terrible drive through system. They called us over into the “B” line at the drive through so a person could take our order rather than us just ordering at the speaker. We ended up sitting in the “B” line after placing our order for 15-20 minutes while watching the normal “A” line get emptied out multiple times meanwhile there was no movement in our line at all. They would bring meals out for people further back in the line but they couldn’t go anywhere because they were stuck behind the other people in front of them.
I'm giving 5 stars to the guy who got our orders at the drive tru. He's very enthusiastic & very nice. It's very hard to find customer service like he does. I'm giving 3 stars to not so friendly cashier & the person who handed us our food. They need to love their job to be able to show happiness in what they're doing. We tried Whataburger before heading back to Vegas & no regret because the food is great! Thank you!
Dedicated trading platform my whole experience was excellent! Staff were all great and the recommendations were on point. if I had known earlier that it was possible to make better profits and fast withdrawal without stress I would have started an investment earlier. with just $500 you will be Making $7,000 - $10,000 after 6/7days of trading Send a Dm to her for more details. WhatsApp +12133736954 Email: [email protected]
Staff at ordering outside in the drive-in was not pleasant, but the delivery staff was very helpful and delightful. Food was awesome. Will definitely consider going back.
I picked up some late dinner here one night not long ago. My wife wasn’t excited as she didn’t like Whataburger at previous times. She got an avocado burger this time though and loved it.Everything was yummy and the workers were kind and respectful. Prices were as expected!
It was great, my daughter had an interview that day so I went ahead and ordered a fajita taco. Boy was that taco fat and delicious lol, very tasty. I honestly thought it was going to be a small taco but it was huge. I hadn't ate at Whataburger in some years so it definitely hit the spot?
Second time my wife and I dinned here. New to Texas so second time to Whataburger. First time was excellent. Mid day not busy at all. Waited approximately 10 minutes for food. Everything was as it should be and expected when your paying for something. Manger even came around to say hello and disposed of our trash very nice. Burgers were good in their own right. Though I love the Army and Air Force Exchange burgers you get overseas.Tonight we went at dinner time drive through was packed and inside was 3/4 full. Mostly young employees working, wasn't greeted or acknowledged for several minutes. When the counter person got to us still no greeting. Took our order and I had to request straws. They got them and instead of handing me one they filled up the dispenser. Now the place was busy but they seemed to have plenty of employees working. After sitting down we noticed other people getting restless waiting for their food. Ours took close to 30 minutes. I ordered onion rings they were cold and for $3.29 there were 6 in the box. the spicy chicken sandwich was good as was my wife's burger her fries were warm. My sandwich bun was crushed. I think the person that comes out with the condiments is a waste of an employee's time especially when their busy, I noticed they didn't always come out and people had to go up to the counter anyway. Nice touch when their not busy. Will return but not at peak times.
3 attempts for this place to be decent.1st- awful wait, they gave my order away. 40 minutes after ordering, received food and it was cold2nd- awful wait, received no French fries with any of the meals. They apologized and replaced but 35 minutes of waiting3rd- 30 minutes of waiting with multiple staff members sitting around eating. Food was cold and order was incorrect.I understand the whole world is short staffed but this place is awful. Go to hat creek, they smile and your order is usually right ✌️