Good authentic food. I would give it a more star rating if the wait staff was a little more punctual with refills and taking orders down properly. I am more disappointed that some of the menu items have been removed from their now smaller menu. Some of which you can still order if you get the right waiter or waitress to ask the cook or manager for a specific dish most of the time they don't know what you're asking for so some of the items such as the chicken Acapulco should be brought back to the menu but most of the staff don't know what that is oh, it has been my all-time favorite I order it every time I go there and here lately nobody knows what it is.
Good food, nice environment, and nice people working there. We had a decent size group and they took good care of us. Only complaint i guess would be the crumbled chips. Half of our baskets were filled with crumbs which made us have to ask for more. Our server was very polite and organized and made sure to check on us. Even laughed with us and always made sure if she didnt know the answer she would get it for us without forgetting. Very good experience
Tonight I wanted to pay for a person/couple in front of me. In memory of my recently departed beloved brother I wanted to extend a hand to a stranger. We ended up at same table. Enjoyed food drinks and conversation. Our waitress was the most beautiful soul. Someone paid for our meal. I got the drinks. GOD made us friends. Ole ole ole ole ... Thank YOU Oh my LORD ...
This really used to be the best Mexican restaurant in Temple! The past two times we went and especially last night, we ordered the fajitas for two and the food was uncooked, not only that underneath the fajita mix was about four little pieces of onion one little piece of green pepper and on the plate there was a few strands of cheese! It was absolutely ridiculous! The service was awful and I was just totally surprised of how much this restaurant has gone downhill and just the past couple of months. We will never go there again!
I have been earing at Casa Ole for over twenty years, but have not been there in awhile. It used to be pretty good flavor, but now seems incredibly bland. The enchiladas were excellent, the taco was okay, hut the tostada and nachos were very bland.We ordered as soon as we sat down and waited a long time for the food. We watched people seated after us get their orders After complaining, they finally figured out that they messed up and tried to get our food out. They asked us if we wanted anything else, but we just wanted to eat dinner. To make matters worse, the room was extremely cold and waiting that long made us all colder.When the food came, my little girl only had one top bun for her two sliders. My other daughter got both. We asked for them to fix it and they brought out another slider bun that was do hard you could play hockey with it.In her end, management should have offered a discount or something other than an apology, but never did. It will probably be a long time before we go back, if ever
Terrible food plain and simple. The chips were stale. Service took too long to come however the waiter was very nice. He kept our drinks filled but he got my friends order wrong. The food tasted as though a microwave warmed it. The taco was bad and I only took two bites of it. The cheese enchilada was fine but I suspect it is only because it is hard to mess up an enchilada. The rice tasted like it was made three days ago. Salsa and green dip were good. Over 10/10 do not recommend. Go somewhere better.
This makes the 3rd time, we've gone and got crappy service and food. My husband order the taco burger, it was cold. So they remade it, left his half eatun order of fry's, cold. I'm sitting with my food, waiting for my husband's so we can eat together. Absolutely no compensation.
All food was good and the service was very nice & pleasant, but a little slow for lunch hour.
Ordered enchiladas, food was cold!!! The sauce tasted like canned chili and after two bites I asked for the manager to explain I wasn't paying for cold food. Waitress got drink wrong too. Big waste of time! Avoid at all cost. Terribly disappointed! 10 years ago this was a great place to eat.
If I could leave ZERO stars I would!I ordered online and my boyfriend picked the food up since I’m at work. Once he brings the food I realized we are missing an enchilada dinner. I opened my food up and they gave me tamales instead of what a ordered which was also enchiladas. I got a notification saying the food was ready. Once my boyfriend pulled up the mall to the curbside spot he had to wait an extra 20 minutes. I called the manager Jamie explaining to her our order is completely wrong. I just asked for a refund or some type of credit since I am at work, about time they remake the food I won’t even have time to eat it. She made it a huge deal. No refund. No credit no anything. Now I am at work with an empty stomach because my lunch break is over. Poor business. Won’t ever get my money again!