Starbucks

16098 City Walk, Sugar Land - 77479
153 reviews
Coffee Shops Coffee & Tea Coffee
(281) 491-8057

Kelly and the staff here is great I come here almost before every shift and she remembers my name and order. Excellent customer service!

Everyone here is super nice. I always love doing my homework and maddox is actually the best barista I’ve ever had. He never fails to impress!

Easy place to get coffee while staying at the Marriott next door. Convenient.

They move like snails up there. No rush whatsoever to prepare your order... I understand the relaxed laid back vibe but it's like watching paint dry. I've never seen a crew move so slide I'm ALL my life. I thought I was being pranked. I have no desire to go back. I'll just go to the drive in locations.

Our Grands love coffee, just as much as we do. Must be a family affair. Starbucks is always great!

I just want to give a shout out to todays crew 5-9pm 12/10/2021 y’all so busy long line and people outside but still patient and with a smile ? ☕️☕️☕️??

This Starbucks seems to always be under-stocked compared to others. I always have to change my order because they are out of a particular item.The store is dirty, inside and out, dirty floor, chairs scattered across the floor and dirty, smudged glass where the pastries are kept.

20 minute wait for a white choc frappe for my kid. Meantime the ordered breakfast was ready in 2 min. By the time I got the drink, the food was cold. The manager wanting to give me a refund for the frappe. Am not looking for free drinks when I come to Starbucks, efficient service and good fare. It sucks to pay 5 bucks for a drink and then wait 20 minutes!

Their are barely any people in the place. No lines, we came in made order of two drinks. And still waiting for her drinks to come out. The batistas are slow keep running back inside the kitchen. Been waiting for twenty minutes. The batista forgot the Frappuccino in the machine. And their are multiple workers walking around. And didn't apologize just rude.

I had to wait almost half an hour for my drink. It tasted horrible. They also did not put my drink in the right cup nor offered me a free reusable cup that they were handing out to everyone. I go to this Starbucks regularly and highly disappointed with the service!