Ordered via the app yesterday and when I arrived the store was lit up but no one was there. Waited close to 40 mins and sure enough no one was coming out and the store is supposed to be 24 hours. You cannot cancel your order once you click prepare food so I ended paying for food I never received. Terrible location you should avoid at all cost.
I ate here 3 -4 days ago I ordered a #5 and 2 tacos late night after work . After I finished eating I didn’t feel good I didn’t think to much of it But The next morning I had headache , nauseous and dizziness along with very strong stomach cramps ! The following night I had severe diarrhea! That was so bad I had to go to the ER the Stomach Cramps were unbearable! Turned out I had a stomach virus along with food poisoning! Please clean your kitchen ! I spend 2 days at the ER ! Don’t let anyone else get sick!
What an awful experience! Save your time and money....eat somewhere else.I ordered a #4 combo....the burger was room temperature and the cheese was stiff. Couple that with a bland, monotone, disinterested server and no carbonated drinks options.Again....just bypass this location. My experience with each visit is the same.....terrible food and terrible service.
Showed up at 4am and the 1 person there told me they just did a shift change and that he should be ready in 30 minutes. I returned in 30 minutes at 4:30 and the same person told me the same thing. So I returned again at 5am and I was told the same thing, so I returned at 5:30. Yep! You guessed it. I was told the store would be ready in 30 minutes. Is this normal?
Nothing special. Location could use a little general up keep. Food is standard JITB food, restaurant could use some spring cleaning. Dirty ceiling tiles, soda machine kind of dirty as well.
I’ve never commented on this location as much as I already should have. They need to fire almost every one of these people as they do not care about customer service or sanitary needs. They need to give a raise if that’s what it takes to the very very few people that are good at their customer service which is probably only a hand full thus far. They take forever to take your order, they don’t wear gloves every time, even if one of the few people that are good at taking orders you always find your way back in a long line to tell them they forget to put items in your bag. Hire new employees all around, cooks, orders, and even managers. They need to pay very close attention to this location and their employees and let go of all the ones that are not doing their job. Talking on the phone with personal calls while making people wait in line forever (like always) phone calls, they go out to smoke or do whatever they are doing outside while people are waiting in line for long periods of times or sometimes blaming they don’t have any cook at the moment or “registers being down” At this point if this place needs to be closed for a small period of time while they get proper employees so be it. Bad experienced every time these people could care less about their job. Food is starting to taste worse and worse each time I go, do they ever clean their drink machine? Always flat and disgusting taste I never drink them.
Drive thru was a long wait!! I spent right at 22 minutes in line on my lunch hour. Maybe pull cars around and keep the line moving like other establishments.
I’ve never commented on this location as much as I already should have. They need to fire almost every one of these people as they do not care about customer service or sanitary needs. They need to give a raise if that’s what it takes to the very very few people that are good at their customer service which is probably only a hand full thus far. They take forever to take your order, they don’t wear gloves every time, even if one of the few people that are good at taking orders you always find your way back in a long line to tell them they forget to put items in your bag. Hire new employees all around, cooks, orders, and even managers. They need to pay very close attention to this location and their employees and let go of all the ones that are not doing their job. Talking on the phone with personal calls while making people wait in line forever (like always) phone calls, they go out to smoke or do whatever they are doing outside while people are waiting in line for long periods of times or sometimes blaming they don’t have any cook at the moment or “registers being down” At this point if this place needs to be closed for a small period of time while they get proper employees so be it. Bad experienced every time these people could care less about their job. Food is starting to taste worse and worse each time I go, do they ever clean their drink machine? Always flat and disgusting taste I never drink them.
Extremely disappointed in the tacos i received.. They were nothing like what they advertise on their menu...
My 1st time EVER going to this establishment. I Went to order 6 tacos and the individual who was making them was using NO gloves to put the lettuce in the taco which is disgusting. Go elsewhere please if you’re hungry