I think it's ridiculous that you pay $8+ for a smoothie and 27 cents extra for an extra cup to ask them to split a 32 oz in half, the cashier said it's against store policy. I've been their multiple times and they've done it for me. Then when I ask what policy he shuts the window in my face. Rude! This smoothie king continues to go down hill. Rising prices, horrible service.
I see all the poor reviews BUT not me. They were very friendly….much better than the one on 1488 ( super slow drive-thru - 25mins)…we were in and out in 5mins….very friendly staff….we’ll be back…
Updating from 4 to 1 stars.*** PLEASE DONT RESPOND WITH "Thanks for bringing this to our attention" ***Clearly this is ongoing and you are aware.They used to be fast, but the crew that is there the last few Sundays I've gone have taken more than 10 minutes per car.My first thought, ok they ordered a ton of drinks. Nope 1 drink each car.I sat for almost 20 minutes and there were 2 or 3 of us.The first time I noticed this, I sat for 15 minutes for one car with one drink.My hope of this post is to notify management so that maybe some supervision can be done.I enjoy the smoothies but I'm not going to sit in line 15 minutes in an off-peak time.Not to mention, it's not cheap, so expecting decent service shouldn't be too unreasonable.UPDATE:WOW - I just read the rest of the reviews - clearly management is taking this seriously.I went inside when we went back and asked why it was taking 15 minutes for 1 smoothie, and the guy behind the counter responded with "because we are too stupid to be fast"Then, i hear him to talking to a customer on over the speaker making animal sounds while the other person is trying to take the order.Every business right now is struggling to find good staff, but this is next level.
15 minutes In your drive thru line for 1 smoothie? Sorry I left behind the shake as I had to drive away.
I very rarely leave a bad review. In fact, almost never. But I’ve been in line for one Smoothie for over 15 min. Closer to 20 min. I was only about 5-6 cars back to start and then started my timer when there was two cars in front of me. Those two cars each got one Smoothie, and it took 8 min and 30 seconds. Now I’m late to a meeting!
Long waits, but never disappointed with the results.
Olinda was great ! We will stop by more often..
THE SLOWEST. BEEN IN THE DRIVE THRU AT LEAST 20mins. There were only 2 cars ahead of me and I'm still waiting ?
This place used to be really good and quick. Within the last few months however, it has become very slow, cars line up around the building and the wait time is sometimes more than 30 minutes to get a smoothie. The smoothies are not reliable any more either, one day a smoothie will taste good, order the exact same thing the next day and it tastes horrible, come on guys, you’ve got a great location and can make great smoothies, train your staff better!
Ordered a Activator Strawberry Banana 32oz. With extra protein. Worst smoothie I’ve ever had. More ice/water than anything. Barely and I mean barely tasted the strawberries and/or bananas. Protein was there cause it tasted powdery. Sad these establishments can’t raise it up a notch so they can have loyal customers. I probably won’t be back.