Popeyes Louisiana Kitchen

20035 Interstate 45 N, Spring - 77388
161 reviews
Chicken Chicken Wings Fast Food
(281) 288-5060

Went by to order chicken after a movie. After sitting behind one car for approximately 10 minutes, we sat at drive-thru for over 5 minutes without even being acknowledged. After they answered, and before we said anything, they immediately told us there was a 25 minute wait for chicken. There was no one in the restaurant and 1 person behind us. We ended up leaving because it sounded like they didn’t want to serve anyone. Not friendly at all. Absolutely not a business I want to do business with. Went a couple miles down the road to a different Popeyes.

My husband just left there and 3 of the employees were goofing off and talking instead of helping the person from DoorDash. He tried to order spicy wings and was told a couple of times that they didn’t have enough spicy chicken. He asked how long it would take to make some and again was told that they don’t have enough spicy chicken. We already know that we usually have to wait for spicy wings to be cooked most of the time. More often than that, we’re given mild chicken instead. I don’t mind paying extra or waiting for what I want to be cooked but to be dismissed because y’all don’t have spicy chicken is ridiculous! One of these days, Popeyes will be closed like so many other restaurants and you’ll be wondering why. My husband and I are both in the service industry and we happily wait on people because without them, we won’t have a business. I hope you start taking care of your business and customers.

This popeyes has never failed to disappoint. It's like playing rock, paper, scissors with your food. 1 out of 3 times you might get good food. I'm done I order 4 shrimp tackle box's and the only thing normal was the sides. The shrimp were over cooked, hard and rubbery. What a waste of money!! The drinks (the one drink they had) was watered down and disgusting. I love consistency and this store doesn't have it.

I’m sorry, but this location is a mess. They were out of items which meant the people in drive through ahead of me drove off. The cashier almost charged my card for their order. AFTER I paid, I was told it’d be 3 minutes for the Mac and cheese.. then another guy asked me to pull up, 1 more minute. Okay. I pull up and sat over 10 minutes until I had to use the restroom. Parked, when inside (bathrooms were disgusting by the way) came out, and had to wait almost ANOTHER ten minutes. The wait didn’t bother me so much as the lack of honesty over the situation.One of the guys said sorry and that they’re short staffed.. but looking around that didn’t appear to be the case. Just looked totally disorganized and like several people were just standing around doing nothing.

Came to this location on Aprik 24 at 3:35 pm and was told we couldnt eat in that we had to go through drive thru but the hours on the doors says lobby is open the manager on duty locked the doors to lobby

I'm so disappointed in this location they serve old chicken to their customers, I'm not sure if this is a Popeyes thing or just this location but I'm no longer eating there again. I arrived literally 2 hours after they opened, it's no reason I shouldn't get fresh food.

The manager said to the cashier to ignore us they took a long time and they are very rude and raises to us do not come !!!!!! Her They told us that if we wanted to get chinking we had to wait or to leave at the end we did not get the chicken!!!! They did not even say sorry to us 0-10

Wednesday night, hump day,the , purchaser 8 piece regular not spicy meal. Chicken was dry had and old. Very disappointed and very expressive.

Every time I go to this particular Popeyes something is always wrong with my order. You ask for spicy they give you mild and sometimes you'll ask for spicy and they tell you I'll give you half and half and I'll politely say no. I've also gotten home and my chicken be cold and I don't always have time to take it back and I would definitely call and let them know about it and they would tell me to bring my receipt and say that the manager told me to come on my next visit. But I never do. I normally go around lunch time because you would everything is fresh and hot (Nooo!) fries be super cold as if they're cooking to many at once expecting a busy crowd for lunch. Don't get me wrong I love Popeyes but it's not like it use to be.

This Popeyes is trash. I just went for my last time this evening and was informed that they are not going to make anymore sandwiches right now. This has happened a handful of times at this certain store. These types of workers at this store are what solidifies my opinion that fast food workers do not deserve higher wages than minimum wage. There are better chicken places but this one was just convenient to my house, I won't be going back though.