I would have given this store 5⭐️ only because the girl behind the counter was SO nice and fast; but, they need more staff. It’s inexcusable to only have 1 person behind the counter if not only for safety reasons for the fact that there were 6 people inside the store and 2 cars in the driveway. Unfair to the customer and even more unfair to your staff.
Worst one in the area. Always out of flavors and rude customer service.
Update your store hours so that way when I come at 9 your employees dont ignore me for 10 mins at the speaker box. They didnt even attempt to address me that they close at 9 until I drove up to them. That leaves me feeling like I wasted my time because it says your close at 10 when you close at 9. I can do
Such a cute dessert shop. Options from ice cream, cookies, cupcakes and other treats! Customer service is great!
This Baskin Robin's never has ice cream. I dont know why I keep giving them more chances. Its 8:30pm and they close at 10pm but they have already cleaned the machines and put the ice cream away. Not going back.
The service was very good but the waffle cones were very stale. This caused the bottom to become very soggy and nasty. Had to through out part of all of our cones.
Very bad place! Manager is never there. No team leader. I have gone there to see what is happening with my refund of a cake I ordered in February that they didn’t make for me. Told me I would get a refund and till today haven’t received it. Keep getting told from employees that the manager will give me a call but does not happen . I also emailed the manager a d called several times. So they kept my money. Very bad service.
Very bad place! Manager is never there. No team leader. I have gone there to see what is happening with my refund of a cake I ordered in February that they didn’t make for me. Told me I would get a refund and till today haven’t received it. Keep getting told from employees that the manager will give me a call but does not happen . I also emailed the manager a d called several times. So they kept my money. Very bad service.
Baskin Robbins is my favorite but this ice cream had no flavor
Only drive thru is open. Last 2 times I have gone out of waffle cones. They are not friendly at all. Will be going to another location from now on.