Tried a sampler app for my dinner and it was delicious. The beef on the nachos was marinade so perfectly it made ne want to go back for just the beef...and I rarely eat beef! Chicken flauta was packed with meat and seasoned wonderfully. Chips were hot and fresh along with salsa that tasted like it had just been made. I will make this a new rotation on our nights out for sure. Recommend!
We ordered delivery and did not get the whole order. After 15 minutes on the phone they said they would refund the item. No other effort to try and make it right They acted as if I was lucky to get the cost of the desert item back. I told them I would not order from the restaurant anymore and she said, OK that is fine with a sarcastic tone. After spending money in this restaurant for MANY years, this is how I am treated. I am done. The food was subpar anyway and we only ordered there out of due to the lack of options for Mexican delivery.
Sometimes you just get that kind of service that makes you write a review. Normally I don't post bad reviews as we prefer to move on and go to different places instead but today the amount of indifference we got at this restaurant was too big to just let it pass. We arrived for lunch and walked in and there was no host or anybody to greet us, no big deal, we sat at the bar and the bartender promptly asked us what we wanted to drink. We placed our drink order ( Alicia's Rita's)and then proceeded to check the menu. We got our drinks (he didn't know how to make them so he asked for help from a lady dressed in black with a long ponytail) and then he started doing something else with some tickets ( I think he was closing), I had to get his attention to order our food because he never came back to ask us what we wanted to eat. We placed our food order and that was the last we saw him. He put on a small backpack and walked away. There was no good bye, no somebody will take care of you or I am leaving and the next person will take care of you.. nothing! By now my wife wanted a second drink but there was nobody to order. There was only a lonely server that looked rather miserably delivering food to the other 3 tables occupied inside the restaurant. He finally delivered our food and asked us if we wanted another drink. My wife placed the order and I asked him about the bartender and his response was: "he went on break" looking rather annoyed that I asked and he waved his hand. "I'll tell the manager to make your drink". Same lady dressed in black came back to the bar, made the drink and left it at what we assumed is the server station and went back inside the kitchen. The drink sat there until the server came back to pick it up and delivered to us. She could have easily just turned around the other way and give it to us but she didn't even acknowledge us. We were just about to cancel it but the server brought it to us just then. By now we were pretty annoyed at the lack of professionalism and " don't give a damn " attitude that everybody was displaying. I asked for my check and coincidentally it arrived rather fast. We paid and left and we didn't get a single good bye because there was nobody there. Needless to say we won't be coming back and we would rather go to a place were employees give a damn. In this era of COVID and restaurants barely surviving this inflation is rather incredible that nobody in this particular restaurant is interested in bringing business back or trying to keep the current business going.
Fantastic place! Good price and very friendly service. Atmosphere and dining area very cozy and relaxing.Epilepsy friendly...no fans and areas with no TVs in view.
If I could rate this place 0 stars, I wouldNever coming back here againthings have changedeverything was extremely coldfrom the tortilla chips and salsa to the main coursewaited 20 minutes for Enchilada suiza when it came out it was so cold, you can put your finger into the food and it won’t burn, not just that, there was barely any sauce on them. I waited 20 minutes, the food should at least be piping hot and fresh, it wasn’t even busy at allAsked for lemon and tortillas and it took her exactly 13 minutes just to bring those two while she was serving the others without a problemThe waitress which is a skinny girl with glasses, dark brown hair and braided hair to the side has bad service and bad attitude, super unfriendly and not easy to talk with, unapproachable and inattentivecame here excited, left disappointedthey don’t even have fried icecream anymore
Worst experience of my life at this restaurant. Chili con queso was returned twice for being too cold and too thick to enjoy. My meal was returned and returned because it was too cold then I ordered cheese quesadillas which the tortillas weren't even grilled or browned or crispy and anyway shape or form. Happy hour prices sucked a small Margarita Frozen sangria with $6 and a Corona was $5. What kind of happy hour is that at a Mexican restaurant that a Mexican beer is a price as it is at an American bar at 9:00 at night. Would not come back here again and would not advise anyone to come on
Food IS ALWAYS amazing. Spinach enchiladas and Tacos al carbon our favorite.
Amazing food and even better service! Abraham went above and beyond! His hard work not only at our table but everyone else’s table as well did not go unnoticed! Thank you sir!
Should be zero stars, but Victoria, our server was excellent. Management and kitchen need help!!!!! I ordered the citrus salad with shrimp. The menu description was mixed greens, jicama, mango and strawberries. There were NO strawberries!!! The mango slices were not pealed at all and not ripe…hard as a rock! The server brought more mango that was pealed, but still inedible, not near ripe. She relayed that the kitchen said, “It’s winter”. I get it, then take it off the menu or communicate with the server that it isn’t an option! The mixed greens were borderline fresh, I had to pick out some rotten leaves. Quality is NOT key at this restaurant. I hope our server can use her talents and pleasant personality at a better establishment. She deserves it. The napkins smelled rancid ??♀️??♀️ The free ice cream machine ran out! It was only 1:00 pm.!There was no offer to credit our tab. We and our guests will never return!
I took my mother because she has seen a commercial on it. I ordered the sopa de mariscos and the seafood was not fresh and I had more soup itself than the seafood, it also came with bell peppers and that was it, very blend. My mothers plate was a bit better but not great. Other than that the service was great and nice and clean.