Pei Wei Asian Kitchen

1582 E Southlake Blvd, Southlake - 76092
121 reviews
Chinese Asian Fusion Gluten-Free
(817) 722-0070

Came in for a late lunch on Wednesday afternoon. Looks like they were just catching their breath from a busy lunch rush. It was just me and I am not in a rush.I ordered my meal, got a drink and sat down to start perusing the news and general style of the world.Meal arrived, (new firecracker chicken with rice-delicious) Carlos asked if I needed anything, and that was that. A few moments later, Carlos came back to the table to apologize for the wait on the food. I had not noticed it took longer than it should have (by their standards, not mine).The attention to detail is obvious and the nexus to customer service from the management is fantastic. Great experience.

Great food! I keep coming back because the food is fresh! That general manager is doing a great job!

The chicken salad was great. Very fresh and the dressing was great. The bourbon chicken was okay. Kind of blad and no vegetables. Service was great.

Always good the service is excellent food quality excellent food packaging spot on definitely my go to spot.

My husband picked up a order of honey chicken and sesame chicken yesterday and they were delicious! We've ordered for years and yesterday's was the best we've had! Good job..really enjoyed our meals!?

It was good but the rice was slightly over cooked. Good management. Food was hot.

good food and service. enjoyed the chicken fried rice.

Haven't eaten here since covid but I thought I'd give it a try again. They didn't have my favorite salad anymore so I tried the Kung pao chicken. The staff was efficient and courteous and the restaurant appeared clean. My problem was with the chicken. It was very dry and rubbery and had way too much sauce. Not sure Ill be back.

Haven’t eaten here in years and tonight I remembered why. Food was hot and ready to pick up when expected, but once home everything tasted like it was pre made and reheated. Chicken tasted old. We all felt queasy for the rest of the evening. Yuk!

Tremendous service at this location. I screwed up my wife's order by ordering the wrong thing, but Miguel the manager not only expedited the corrected order, but also waived the charge even though it was my fault. That's RARE customer service!They are back to full seating now, and seemed to be very well staffed.Oh, and the food is great and fresh as always!