We paid for extra chicken, didn't get extra chicken (see pic). Also, the order was submitted online but wasn't ready or being worked on when we came in although there were no other customers in the restaurant. The lady working at the front was too busy talking to her friends in the back to realize when an online order came in. Not a great first impression.
We were excited to see another fresh food place to try.The team of 2 workers on a Sunday lunch time was trying hard, but struggled to give a good experience. Several details amounted to a not good experience, but not sure how much was the few number of workers and how much was due to systems that could be improved.Hope you can implement strong systems to ensure long term success.Blessings to your business!!
First time in today while I was in Southlake and was pleasantly surprised! All the meals had huge portions. I wish I could have gotten a salad half that size because I hate waisting so much of my food, but the portions are very generous! I ordered the Southwest Salad and it had an explosive flavor that was very unique compared to anything else I have had. The restaurant was clean and really love their menu! So many options to choose from whether you want a salad, wrap, sandwich or bowl! Looking forward to coming back and trying something new!
Tried Coolgreens for the first time and was very pleased. My grain bowl was fresh and full of flavor and the fun tea and “lemonade” type drinks were really good. Will definitely be back!
Expensive but good. Went with the Cobb Salad. Everything is fresh and they make it in front of you.
Very "cool"! Unique atmosphere, like the healthier approach, but the combinations of ingredients are odd in some cases. Vegans don't really have much choice ironically in this place. Vegetarians not as challenging, but still so.I will say the staff was great (Anaya?) was very friendly and eager to learn more about challenges having with certain ingredients in menu items. Helped without hesitation to make some odd swap requests to keep an item on the vegan scale.If menu catered a bit more to V/Vg I would give 5 stars!Our Food:Harvest Wrap w/ Fresh Fruit - excellent wrap, filling and Fruit was good quality and combo. If you love figs you'll likely love this wrap!Spicy Avocado Crunch Sandwich w/ Chipotle Corn - subbed cheese for Curry Couscous - good yummy sandwich, but needed more Avocado to be called Avocado Sandwich. Corn was really good, but beware does have a lot of Feta cheese in it.Miso Power Bowl (to go) - had this for dinner next day and was very good and filling. Great combination actually. Easy to just dump dressing in container, put lid on and shake, ready to go!Banana Chocolate Chip Cookie - soft, thick almost like a sweet bread. Yummy and different.Peanut Butter Energy Bites - had these for dessert next day. Very good and filling, although after bite into they do get a bit crumbly.Watermelon Juice drink - very good, they do add agave though, just be aware.
They have a beautiful looking sales pictures and check what I bought and what I received on my pictures! I do not even know if one star it’s ok lol
We used to absolutely love this restaurant and used to eat there all the time, but something has happened and our past couple of orders have not been the same. We got our usual CA bowl today and we were unable to eat them. The ingredients don't seem to be the same and it doesn't seem to be near as fresh. Is there any way you can go back to the previous recipe? Thanks!
We've been there all too many times but the last few visits were disappointing. Missing items, missing ingredients on items, wrong items. I know the staff is different every time I go in but the desire to get it right just isn't there anymore. There are too many options in SL to continue to wonder what will be wrong this time.
Had Coolgreens for the first time today. We had a rep sponsor lunch at my clinic today. I opted for the cobb salad instead of the sandwich options. The salad had lots of potential. The combination of ingredients (romaine, egg, avocado, bacon, blue cheese, tomato) was great. Very delicious from a flavor standpoint. The mix of the avocado and tomatoes made the salad very soggy. Maybe wet ingredients could have been packaged separately. My meal also came with a chocolate chip cookie. Again, the flavor was great (surprising mix but I could actually taste the banana and applesauce) but I was not expecting the texture. Very similar to that of a keto muffin- very moist and spongy. Because this was a to-go order, I will definitely give them another try for an updated reviews.