I get todays climate with work shortages, but this location should just close their doors for good. Poor management and a sorry excuse of quality. Never received my pizza and it was marked as delivered (2 hours after I placed the order.) I called the store to just talk and see what’s going on bc I can understand if it was system issues or something else. But they did not answer. I had to call corporate and corporate couldn’t even get ahold of the manager. Just close the dang doors!!!!
I place my order online at 1030 pm on a Saturday April 16th It took me 3 attempts to place the same order because the online system was having issues: then once I actually get it placed , I get a call from a rude lady saying she is the manager . She rudely tells me that she can’t make the pizzas and asked if I wanted my money back.First off why can she not make my pizza? She just kept telling me because she was closing early . She told me that 3 times before I told her I didn’t understand because online it shows the store not to close until later. She then finally proceeded to tell me I can come and get because they don’t have drivers. So I asked her which is it, is she closing early or she don’t have drivers?? She sounded flabbergasted and very insecure on how to answer.Secondly OF COURSE I want my money back on my card and my rewards I used put back on my papa johns account. She sounded so surprised by that also but assured me it would happen.This is not the first issue I have had lately with this brand at this location, seems like it has really gone down hill lately. I debated on leaving this review, and truly wanted to leave at least 2 stArs but the “mangers” tone just set it off for me.
This pizza is one of the best. I can't figure out if it's the sauce or the ingredients.
Once my pizza was on it's way it was over an hour before it got here. I did NOT get the extra sauces I paid for. HEART shaped pizza was cold, hard, dry and uncut. Bread sticks were cold and dry. Tried and tried to call Sherman Pappa John's and the phone was off the hook. I haven't ordered in a while and it looks like I won't be anymore.
I ordered from here and the estimated delivery time was 37 - 42 minutes. I waited over an hour just to get my pizza delivered. When I called and asked what was taking so long, the store did not have an answer. If you do order from here I recommend you go pick it up.
My family loves when I order P.John’s
I love Papa John's. Due to a dairy allergy, I always have to order everything dairy free and they're always great about making sure my order is correct.
Always greeted. Friendly and awesome tasting pizza ?
Don't think they can do any thing right will argue with you and say they left pizza at your door and knocked but did nether of the two and when you tell them that your standing out side and there is no pizza the manager asked well is the order there
Definitely not happy with the delivery and the pizza.