They got almost everything wrong but the cookie. Don't go here unless you go inside and closely watch them make your sandwich. I ordered 4 footlong sandwiches the bread and meat were literally the only thing correct on the sandwiches. All my sandwiches did not have any mayo or mustard, or veggies. Why the hell even add all that on the screen if they're gonna make it there way. So mad to drive all the way home to the next town to have to add things at home. Never again will I go too this Subway.
By far the worst subway we have ever been to. It’s unkept, the inside and outside are both disgusting. They were out of all cheese except shredded and pepper Jack, they were out of almost all fountain drinks- thankfully they at least had sprite. I asked what one of the sandwiches on the menu had on it- neither of the gentleman working could answer my question. Not sure how they would actually make it if someone ordered it. They were out of all chips except jalapeño- so my kids don’t get any chips. Then we get out to the car and open the pizza we order for one of the kids- and it’s not cut! What a disaster.
I went there and line had only 2 cars in it and it took awhile. Well the lady who came to the window apologized over and over that they were short staff and if I still wanted my order. Frustrated with the delay of waiting already , I rudely said well “yea of course “. She politely went to make my order. Then I noticed 2 younger boys working there who weren’t really helping her as much as they should. She came back and apologized again for the delay and said they were out of cookies and continues to make my order. I was in line waiting for probably about 25 minutes at that point. I thought about driving off but I thought this poor women is trying to handle all the orders alone , so I patiently waited. When she gave me my order , she apologized again for the long delay and I noticed she forgot my chips for both sandwiches. I looked at her and told her , she really needs to get those other workers to help her and that she can’t do it alone. She smiled and put her head down and said yes I know . I told her thank you for my order and she was doing a great job. I don’t know what her name was but she was so sweet despite the pressure she was under and my unnecessary rudeness. I really am impressed with her. She did a wonderful job.
Decided to eat lunch here today with my family, the staff were not friendly, and did not even bother to say hello. The counter tops that they make the sandwiches on were filthy and full of old food. The man making the sandwiches was wearing an airpod headphone in his ear and was more interested in jamming out to his music then making the sandwiches or talking to us. He would take the ham out of its container, put it on the dirty countertop, then pick it up and put it on the sandwich. He then put the remainder of the ham that had been sitting on the dirty counter top back in the container he got it from. He did this same thing with the bread. No worker seemed like they wanted to be there, and customer service was horrible! We will not be going back to this subway again!!
Their slogan of building your sub sandwich “your way” applies to all locations excluding this one. A bunch of kids playing not working. Three different occasions I purchased my family four completely different types of subs and all three occasions they messed up on every single sub. The ingredients were no so fresh on this last order.BE AWARE!If your looking for a sub in Seguin stay clear from this 46 hwy location. Court street in Seguin has a professional functioning subway operating with “working“ staff. When a chain restaurant receives many overwhelming reviews its credible advice. (Check yelp reviews as well)
It's good but they need to order there supplies better. They didn't have onions, pickles, Italian cheese bread pepper jack cheese and they ran out of bacon and no cookies.
Customer service is rude. Came to drive through window with an attitude saying I don't have this kind of bread and I don't have this so what do you want? Plain out rude!
Sat in the drive thru for 35 minutes! Must be staff shortages, but wow! Won't come back anytime soon.
My friend got us some subway for lunch. She wrote my order down correctly the night before. We work at Caterpillar just next door!! A huge corporate facility.She went and got our orders at 330 pm the next day.Hers was made right. I am allergic to iceberg lettuce.My sandwich was loaded with it.I didn't have the heart to tell her that I had to throw it away.Never Again! Wasted my my hard earned money. This place needs to close and let a new food place that cares about customers rent the spot.
Not managed well at all. Lunch experience here was horrible in line. Not sure what the issue is but, would advise not to go to Seguin Subway on 46. Might as well close it down.