It seems like a relatively new restaurant and has a nice decor, lots of room, and comfortable seating. We were there from out of town for a private luncheon and were really looking forward to some good Mexican food. I have to be honest and say that the food was nothing special. My order was messed up, and I had to wait well after everyone else was served. I'm sorry I can't rate it any better.
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I went there with my sister & her daughters to celebrate Mother's day. It was our first time & we were pleasantly surprised. The restaurant was very nice & their patio was also nice & had live music. They even had a playground for the kids.Staff was friendly & the food was very good. The only one thing would be to maintain more attention on the cleanliness of the restrooms.
Service was horrible. Quick to get seated but a very long wait for server to even take drink order. Servers are out of sight while 5 to 6 dirty tables surround waiting to be cleaned. Food was ok. Had to wait around and look for help to order another drink and then wait a long while to get check. Beautiful place but need better trained staff. They were rushing around more focused on turing the inside of the restaurant into a dance club at night. Tacky environment. Save your money and go elsewhere
We used to like this place but won’t be going back at all. We saw a sign on our table that read chips are no longer free unless you order some queso or guacamole. We ordered a “large guacamole” which turned out to be a small portion of mashed avocado (flavorless). The water tasted awful, what I would imagine toilet water tastes like. Margaritas were water down, and our second round took so long, they arrived well after we were done with our food. I had to send it back as I no longer wanted it. Food was very bland! A total waste of money.
We have been going to Viola's since it opened. The quality of the food and the ambiance have always been great. Nevertheless, the changes they have made as far as charges are not what you would expect of a Mexican restaurant. They are charging $1.99 for chips that used to be complimentary. Every other Mexican restaurant brings chips to the table as soon as you sit down . Not at Violas any more. Imagine going to Olive Garden and being charged for their salad and bread; or to Red Lobster and being charged for their delicious cheese biscuits; or any restaurant and being charged for bread. Even BBQ places give you complimentary bread. What's up with Violas? Our daughter had the Chalupa and asked for extra avocado. That was $2.25. Our granddaughter ordered a Quesadilla and asked for chips and pico de gallo with it. They charged $1.99 for chips and $1.00 for pico de gallo. Now, the very bad news: their flan used to be the best we had in the area. We ordered flan almost all the time. It used to be a slice cut from a round flan, just like a cake slice. Now what they bring is a round mound, like made in a ramekin, about 4" in diameter, and for this they charge $5.49. But, their Tres Leches and Sopapillas portions, although just a bit more expensive, are enough for two people, with the huge sopapillas being enough for 2 or 3 people. This makes no sense. And the flan does not even taste like before. Service was slow that day (a Sunday at 6:30pm) although the restaurant was not full. I don't know if the other Barrios family restaurants are doing the same. We might have to reconsider Violas.
Bad move on the chips and salsa up charge. It’s tacky, and honestly, expected that chips and salsa are INCLUDED with any food purchase at a Mexican restaurant. I would say, just increase the price of everything on the menu to makeup for recent inflation and supply issues, however, for the quality of the food, I’m not sure how much higher they can go considering the mediocre quality of food.I have no problem paying a higher price for good food/atmosphere/service, but believe me when I say this- the food here is not anything great. The service is also sometimes lacking. The atmosphere is great here, but it seems there are some other issues. I hope things can improve overtime, as we do enjoy this place for its great atmosphere.Take this as honest feedback. With that said, I can’t leave anything more than a mediocre 3 stars for this one.
Every time I go to a restaurant, I have to remind myself that we're still in a pandemic. They were short-staffed, and that was evident in the service. But the food was good, as were the cocktails. I was a little surprised that they charged for chips, but the hot sauce was free. Portion sizes were excellent, and the view outside was lovely.
Great selection of Mexican food! Food and drinks are a little pricey, but the quality is outstanding! Awesome specialty drinks! It also has a beautiful outdoor setup you can enjoy.
I was introduced to Viola’s because my Vice President held a gathering for his management and supervisory staff. I always enjoyed the get together and the tent in January.
Beautiful ambience, wonderful customer service, delicious cocktails, a must try!