Best cake ? in San Antonio. All the flavours are yummy ? & always fresh. Thanks ? 10 star for everything
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This location is racist. I was treated unfairly compared to the other customers around me. The owner was rude at the register and had a belittling attitude towards me. There was also another women who I’m assuming is the manager and she rolled her eyes at me. I am a paying customer and do not deserve to be treated that way. I won’t be coming here again.
As a regular customer, I'm left completely baffled and disappointed at the odd interaction I had with them today. I had placed an order earlier this week to be picked up on Friday. It was a simple small vanilla bundt cake that we were going to have to celebrate my husband's birthday with a small party. He is a high school teacher and with the unfortunate Uvalde school shooting happening just this week, he was heavily effected and wanted to cancel the party understandably and felt in no position to be celebrating. Therefore, I no longer needed the cake for this weekend. I tried to cancel online but was directed to call the store directly as cancellations can vary based on the store. Fair enough, I contacted the store this morning at opening 9:00 AM to see if it was even possible for me to cancel (this would be 48 hrs notice) and I spoke to a girl who seemed completely confused on what I was asking and transferred me to a male who also seemed confused. I was literally just asking if I could or couldn't cancel the cake and no one seemed to be able to answer. I was okay if canceling wasn't an option, but that was the whole point of my call to find out. The guy then said he cancelled it and would give me store credit, I said I didn't want store credit I would rather be refunded or go pick up the cake (I think this is reasonable) and he kept trying to sell me on getting store credit. I work at a firm in Stone Oak so most orders are done though our corporate account so a store credit for me personally is not useful. The guy than said I would get refunded so I asked If I would get some sort of confirmation about this since this interaction was so odd and he said he would "ask his manager and then text me" ?? so weird. I let a few hours pass and decided to call to just make sure since I received no confirmation. I received a confirmation email within seconds of placing an order so it was odd I couldn't get a straight answer on cancelling. What I didn't want to happen is not go get the cake and not be refunded, I was totally okay with getting the cake still if that was my only option but I literally kept getting the runaround on a simple $30 order for one plain cake. When I called back the woman who answered again seemed so confused on me asking if I could cancel an order, so she said she would "do research" and call me back. What research needs to be done on cancelling an order?! Or not cancelling?! like seriously just tell me! She ended up calling me back and said it's been cancelled, I then again asked if I would get some sort of confirmation as I was told I was several hours ago and haven't, she then rudely replied, "well I'm sure youlll see a refund on your card if you look at it" like what in the world was up with them today, I have no clue but this was too much for me to go back to this location again. I had been nothing but kind to the staff I did speak with and reiterated several times I was OK with getting the cake if I couldn't cancel I was literally just trying to ask, but was only met with confusion and rudeness. Not okay.
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Wow! Amazing looking cakes and snacks. I've had them before but never been to a store. It was just amazing to walk into and the staff was super helpful.
Thank you for making my business anniversary cake! It was delicious
Have been going to this location for years!!! Everyone is always friendly and the bundts are ?SINFULLY DELISH? If you haven't had one, YOU MUST!! ...hit me up! I'll go with you!! ??
Cakes are great. The only reason for the 3 stars is they don’t have utensils. You order a mini cake and you can’t eat it because they won’t give you a fork. Seems a little odd.
I would eat here everyday if I could. I have never had a bad bundt cake here. Every flavor is good. The staff is great I can't say enough good things about this shop.
Cakes are moist and full of flavor. They had a variety of options and were very friendly and patient for a first timer.