I have been to Krispy Kreme several times over the years. I have not been disappointed until the last two visit. First, I understand that during the pandemic lobby services were limited in most places, but this has continued at Krispy Kreme. I understand there is a storage of workers. I understand that work ethics are not as important in today's market. I do not understand the repetitive incorrect orders I have received. I do not understand being charge for specialty donuts but receiving plain glaze. I do not understand the manager hanging up on me or accidentally being disconnected when I ask for a refund. Or having to bring the donuts with the receipt back to the store. Or receiving the same incorrect replacement order. Krispy Kreme's standards are poor.
First time here! I honestly had no idea there was a Krispy Kreme here lol. (I don't get out much!) Drove by it on our way to dinner. We ended up stopping by on our way home to pick up treats for the family ?The lobby was closed, so you need to go through the drive through. As we tried to figure out what to get, the girl on the microphone was super helpful and also shared the current special.She was patient as we tried to figure out what to order, even when we kept changing our minds ?♀️ sorry about that!We pulled up to the window to pay and they almost charged us the full amount instead of the special price they had going on, but thankfully caught it just in time. Whew! Thank you!Waited till we got home, and every thing was perfect! The classic glazed is my fave and they took me back to the days we used Krispy Kreme to fundraiser lol. We also ordered a variety and they all looked great! Everything looked fresh, clean and neat. Tasted great too!We will be back now that we know they are here ?
I have no idea why anyone likes Krispy Kreme Donuts. Their Donuts were raw and had way too much icing. I had the hot original and the Boston Crème, and the original seemed so nasty to me, I didn't even finish it. The Boston creme was better, but not by much, that one seemed a bit raw, too ?. The only thing good about it was the custard was fairly decent. I've tried Krispy Kreme Donuts once or twice before, and it had been a while since I had them, so I thought I'd give them another shot. Totally regret it! And I forgot to mention how overpriced it was!! $16+ for a dozen Donuts that I couldnt even eat, ridiculous. If I could give them 0 stars, I would. Never going back.
We got here right around 7pm, by the time we got thru the drive thru, the line for the drive thru was out the parking lot & on the frontage road next to 1604. And I have to say that was the best dozen donuts I have bought in a long time!! I understand why people were willing to wait in that super long line. Nothing better than fresh warm yummy donuts!
I did an online order and still had to wait in the drive thru line to pick it up (which completely defeats the purpose of ordering ahead) because their lobby was closed???Absolutely ridiculous... COVID is over-- move on and either have a designated spot for pick up orders that you can bring out or open up the lobby. You've lost a customer...
I went to the drive thru and and placed 2 separate orders for someone else and myself. I had 2 coupons of which I advised the cashier who claimed that she was also the store manager. When I drove to the window to pay, I handed her both coupons, one for 7.99 for a dozen and the other for 14.99 for 2 dozen. I paid for the first order. When I went to pay for the 14.99 order, the cashier/manager became very argumentative and claimed that she'd given me back my 14.99 coupon which she didn't. She was very rude and she kept my coupon.
On Sunday morning 1/30/2022 at 8:45-am they did not have any kolaches. Did not have any Apple fritters. No chocolate filled donuts. Oh well. Better places out there.
We are grateful for the FREE DONUTS for our great report cards! Both girls had mostly A's and Krispy Kreme gave us 6 glazed donuts for each of them! THANKS YOU ROCK!!
My family loves Krispy Kreme donuts. However, this location always seems to be under staffed. There has been drive through only, which usually takes at least 30 minutes. The staff is friendly but I feel sorry for them since it seems they don't have enough workers or supplies to keep up with the morning demand.
Great service fast and friendly food was very delicious price right.The trip of going 12 miles round trip,from my house to get Krispy Kreme donuts is worth it.donkin donuts is only half a mile but they are ?????.