Chick-fil-A

6565 Ingram Rd, San Antonio - 78238
207 reviews
Fast Food Chicken Shop Salad
(210) 767-9193

Quick service Clean atmosphere

Extremely disappointed at this Chick-fil-A location. This is the 4th and final time I give this franchise my money. Of ALL 4 times I have been here they have gotten my order incorrectly. As a former Chick-fil-A Shift-Lead and Certified Trainer both in front counter and kitchen, I know for a fact this size chicken breast would not pass inspection along with their pickle placement as well. They have been extremely hard to reach whenever I tried calling in regards to my order. When someone finally answered I spoke to an individual named David who said they would refund my order by sending it to my Chick-fil-A app as a reward almost a month ago now and I have yet to receive as well. Overall this location is poorly run and has terrible management. Do NOT waste your money at this location.

Very good service and nice staff!

Normally they have great service. Not sure what happened this go round. My chicken cob salad was prepared horribly.

I absolutely love this location, the service here is amazing. Staff is always so kind and attentive. Don't like going anywhere else.

Worse chicken tortilla soup.Had no chicken in it at all mostly beans very little corn. I am eating it due to I am hungry. I would have gone back but weather is bad plus I was not given a receipt . Mainly taste like comino hardly any tortilla chips. For $7.67 with tax was definitely not worth it at all. Very disappointed. This seems more like a bean soup.

I love dining in. The workers will make you feel special. Always asking if you need anything or refills. Very awsome location. Get very busy around lunchtime inside due to High school. But they handle it well

Young girl looked like she really didn't want to work. Asked for refill and she was just looking for another employee to do it for her. And asked for ice and put some after she refilled drink with wrong flavor and barely any ice. Their was no one really their to use as excuse . Then wife asked for refill before leaving and did the same thing. Employees like that is why some customers get mad or stop going . Even why businesses start going to the dump .

Craving a warm meal this cold day on my lunch break and I gotChicken soup instead of Tortilla.Pepper jack cheese instead of colby jack.And hi c orange when she said it was hi fruit punch. :( can't get a refund gotta go back to work.

Let me start off by saying that the food there was fantastic!Customer service was top tier!The store was very clean.So other restaurants put up saying that they can't find employees or the pandemic as an excuse to have a dirty store.Take note that if you try hard enough and take a vested interest into your job you can create an environment just like Chick-fil-A!