Once again they tell us they are not taking orders! I believe they discriminate who the serve! Poor management!!!
Do not order online for curbside pick up. Placed an order online for pick up and called the store to let them know I was parked at the pick up location, they told me that my order was ready, waited for 20 mins and no one came out. Called the store again, and they told me the don't have anyone to go out to take the order. They could have told me that when I called for fist time and not make me wait 20 mins. Some people come here on their work lunch hour, we don't have 20 mins to wait. Now eating a cold sandwich because it sat there for over 30 mins.
I think Xaio would approve
They don't do curve side you have to go inside the mall to get your food
Josh went above and beyond in his service today. Definitely going back. Food was great and service was better! Keep up the good work!
Permanently CLOSED., NO LONG HERR
I used to do security at the mall they are so dirty they don't clean up after themselves they leave the grill dirty rats be running all A round the place if I was you or anybody I wouldn't eat there
I used to do security at the mall they are so dirty they don't clean up after themselves they leave the grill dirty rats be running all A round the place if I was you or anybody I wouldn't eat there
Terrible experience. Ordered fries and just through them in a sack paper bag. No care to satisfying their customers needs.Would not recommend coming back. Needs better management and training.
Was my first time eating at Charley's. I went with the cashiers recommendation which was the regular Philly cheese steak. Ordered it as a combo with regular fries and a drink.The food came out pretty quick, everything was made after I ordered and the fries were crispy and hot. Sadly my fries were my favorite part of the meal.The Philly cheesesteak lacked flavor. Almost all the flavor was from the pickles and lettuce and cheese. The meat had very little flavor and it wasnt until my last few bites that I got any bell pepper. I added some seasoned salt to my fries and then decided to add some to the sandwich after I finished the first half.I remembered the guy asking if I liked onions cheese and mushroom, but didnt remember seeing any mushroom in the first half, so I opened the second half of my sandwich to take a closer look. Only a small slice of mushroom could be seen melted into one of the cheese slices.The freshness of the food was good, the customer service at the register was excellent, in fact he had me excited to try the food. The speed at which the food came out was very good. However the flavor of the sandwich was lacking.I'll probably return again and order a different item and specify extra mushrooms and onion. But for now my rating is four-stars because I've had a lot of more flavorful Philly cheesesteaks.