Baskin-Robbins

6727 Bandera Rd, San Antonio - 78238
94 reviews
Ice Cream Shop Ice Cream & Frozen Yogurt Ice Cream
(210) 684-9373

I got an ice cream cone ( chocolate chip)….the icecream was old with an old ice cream ( freezer frost) taste . I threw it out.The outside seating was VERY DIRTY …. Trash on the ground and the patio area looked like it hadn’t been washed down for forever. Tables filthy dirty. Where is the manager ? Owner?Not the good ole Baskin Robbins I grew up knowing.Very disappointed!I bought a cake too. I hope IT tastes good!Kathy Martínez

Friendly staff and of course great flavors, when's it NOT a good day for ice cream? P.s. there are DEF more than 31 flavors. I counted 36

Great service - very friendly staff- excellent ice cream.

Two stars for the friendly worker and ice cream being so so honestly not the best. They have no public restrooms, no place to sit inside, only two wooden benches outside.

Wow. They went above and beyond for me to get the flavor I wanted. I will only shop at this store from now on. Superb customer service, especially to you Rog. Thank you!

Good customer service, location had three employees there, my Jaimoca almond fudge ice cream was delicious!!

Worst baskin robbins i have seen

It was an ok experience. Customer service, these days, isn't what it used to be. Young kids working b/c they are forced to, lol. That forces them to project that energy onto customers. Not a good look/feel for the business. I did enjoy my Reese's peanut butter cup sundae & fruity smoothie!

This is the only place that has my favorite ice cream. Cherry Jubilee yum yum couldn't wait 2 get it home. Made my day thx.

We were there on Sunday, August 8 at around 6:00 PM. We went there with entire family. The guy who served us was pain in the neck. Very unprofessional, irritated and impatient. He had no courtesy to take order. It seemed like worker had no interest to serve large group. He didn’t even took our entire order and started taking order for other people who were on line. Will not recommend this place if you are going with your family. Also, the sitting chairs were not cleaned and maintained properly. Unhygenic!