Out of concern I hope the owners look into the employees work. 12 customers walked away in the span of 15 minutes. I know this because I ordered a cinnamon pretzel that had to be made because no food was in the display case, except just regular salt pretzels. We only waited 15 minutes for the pretzel but the wait wasn’t the issue, the wait was perfectly fine. The customers were being turned away because the employees simply said no more items were being offered only the regular salt pretzels already made. 12 customers came and went as we waited for our 1 cinnamon pretzel (which they also salted). Sad, seems this stand lost a LOT of business due to the workers. I would look into it. The last customer we saw approach left in a huff because they wanted 4 meals but were told “we only have what we have” by the employee. Staff was rude and dismissive, sadly. Lorena S.(cashier), and black older male(30’s).
Tasty snacks and friendly staff.
You ever go to North Star Mall I love this in ann's place I love their pretzels and cheese not bad prices either
To be such a huge establishment, I was very dissatisfied with the quality of food. My lil girl wanted a pretzel. Needless to say, with so many associates working at such a large mall, verses the associates keeping up to par and baking fresh the different kind of pretzels they sale, they give my lil girl what seemed and looked like a 5 hr reheated hotdog pretzel. My lil one said it had a gross taste. All they were making were the original pretzels and the ones with cinnamon and sugar. Poor experience and poor quality of food. I also noticed the workers were cross-contanming their food items to prepare the pretzels. I saw no one running the booth but a bunch of folks who had no idea on what too do. Poor and dirty experience.
My rating would have been higher had it not been that they burnt the bottom of the pretzel. Unfortunately, that is often the case at this location.
They wanted to argue and lie about a simple question statement.. they have 5 or 6 people there and I asked if I could pay for and wait on pretzels I wanted.. they said the ones in counter are fresh we repeated our question and again they ignored and didn't answer questions .. I didn't ask that question if they were fresh .. MY FRESH YOUR FRESH. MY FRESH HOT RIGHT PRETZELS I WANT ARE DIFFERENT SO I APPRECIATE COMMON SENSE AND RESPECT. I DON'T COME HERE AS MUCH AS I WANT TO BECAUSE CUSTOMER SERVICE PEOPLE TAKE CUSTOMERS FORGRANTED NOWADAYS.
Horrible service manager guy is so rude should be fired and every day prices are different they are ripping people off
Great pretzels nuggets!!!!
Pretzel was burned and tasted horrible. Went by again later after they made new ones every single one was over cooked.
Go early cause food is old and cold if you go late ?The pretzels are good just need to be fresh