Why do the area restaurants in Rowlett always blame the delivery company for bad food? The delivery drivers have no control over under seasoning, overcooking and shoddy packaging, Not to mention excluding napkins, straws, and other condiments that are supposed to come with the meal. It's really simple to take an inventory of the order before you give it to the delivery driver.Take some responsibility for the poor quality of your food and do better. No one cares that you are "sharing your experience with our team members". That means absolutely NOTHING to a customer that spends $50 on food and has a bad experience. Offer a refund or a free meal that exceeds the amount of there previous order to address the customers inconvenience. I've never seen worse pictures of food, or a more terrible review history, and all of the complaints are about the same thing. Obviously, sharing our concerns with the team are falling on deaf ears. Pathetic!
The boneless wings are great! The quality of fries has greatly improved, they are so crispy and fresh!
The saddest excuse for fries I have ever seen. I thought the reviews couldn’t possibly be true, that the wing boss would have gotten their act together after the multiple bad reviews specifically referencing the fries. I was completely wrong. Along with the fries being black, I assume from day old, overused oil, they tasted vaguely reminiscent of fish. The wings we received were cooked through, so much so that they were dry. The lemon pepper was incredibly under-seasoned and the Dr. Pepper wings weren’t that bad.
I ordered 10 piece combo with +5 wings And was missing 2 wings AND MY FRIES that are supposed to come with the order. I ordered Barbecue Spice rub wings why does it come on the side? Why not on the wings?
Was nervous after reading the reviews but I have some friends who were quarantining and wanted wings. Sent these over and they loved them! Food was fresh and hot. Seems like they are getting better!
Absolutely HORRIBLE! These wings are pink and undercooked and that’s a serious health violation this place needs to shut down. Fries were black and soggy
I ordered delivery for wings, fries and veggies. Unfortunately they were all disappointing. The veggies were rotten and dry, the fries were brown/black and tasted AWFUL like burnt grease. The wings were over cooked, dried out they were more like jerky. Will not be ordering from this shop again. I hope they start to revisit food quality before making a sale. :(
Delicious wing and dessert!
Never will I order from here again. The fries were soggy, cold and black. The wings were cold, over cooked were I couldn't even bite and dry. Just plan out nasty. If I could give no stars that's what I would give.
You know I do full reviews on places I go eat. This will be a short review.We didn't want to cook on Friday so we ordered wings and chicken strips. How can it go wrong? Look at the pictures below.How can you ruin generic pecan pie???I called the place sent pictures and the manager blamed the Uber driver for those chicken strips look at them. Look at the fries. If he would have said I apologize that left my kitchen, I'd say thanks it is what it is since food delivery sucks but him blaming poor driver for poor quality is weak sauce. $58 bucks wow