By far one of the worst Wendy's I have ever been to. If you see a long line at the drive-thru, drive away, avoid, do not get in line. You will wait forever just to get to the speaker, you will then wait forever just to get to your food. Hire more workers or pay your employees better, my goodness, the service speed and quality here is ridiculous. 20 minutes to get a supposedly fast food burger.
I went to this location last night because my wife wanted chili and a salad. It took ten minutes to get to menu board to make my order, then another five to get to pay, 8 more to the pickup window only to be told that the chicken for the salad was not ready so I was asked to pull up to the front door and wait six minutes. Well it was over fifteen and I had to get out of my car and stand in front of a locked door while the employees ignored me. When I did finally get the salad all I was given was a weak Sorry and a cookie. All in all, I spent close to an hour to get cold chili and cold chicken salad. This is NOT fast food, I understand being understaffed because of Covid and having to deal with shortages, I saw five people inside, and still the service was slow.
Walked in today to grab lunch, 4 employees stared at me, 0 people asked me what I wanted or acknowledged me. After waiting 10 mins I walked out. Happily taking my business elsewhere
Walked in today to grab lunch, 4 employees stared at me, 0 people asked me what I wanted or acknowledged me. After waiting 10 mins I walked out. Happily taking my business elsewhere
Since when is Wendy’s closed on Sunday? I just went through the drive thru and 5 other cars were trying to get some food but no one was inside. Last time my husband tried the drive thru the person told him “one moment” and never came back to take his order. This is by far the worst Wendy’s. Management or owner needs to make some changes.
Got the new Double Bacon Cheesey Burger or whatever it is called(new #8). I have been back for it since. Sooooo good and hot. Friendly service. An so worth the price to be full all day.
went today. 12/26. people walked by me as if I were casper. I was going to give them a shot. I prefer what a burger. Manager was good. His help was lazy and I almost walked off because no one respond. A girl took my order assumed I wanted a medium tea. I wanted a large because I hate having to ask for refills from them. that is why I love what a burger. manager gave me my drink., done with Wendy's. 2 reasons. lazy employees and no refill stations. Oh your fries were not that good
Purchase chili and junior bacon cheeseburger and did not receive them at the window they said that was everything that I ordered bad place bad service
Nicest window-waitress staff I have met since I went to the Wendy's in Rockwall.The special breakfast biscuits are superb!The coffee was also awesome. I will make the effort to go back whenever I am close by.
I had to get my all time favorite - Apple Pecan Salad.