Jack In The Box

5410 Rowlett Rd, Rowlett - 75089
129 reviews
Fast Food Burgers Tacos
(972) 475-6881

Never coming back to this Jack in the Box. They just updated their closing hours to 11pm, but I came here with my brother right before 10pm, and we saw employees leaving in through the back door near the drive through. They didn’t acknowledge us until we asked and even then they were closing AN HOUR EARLIER than the time listed. Taco Bell next door received our business instead :)

They forgot some of my food so I go back to get it and the doors are locked. It is too cold to be waiting outside for my food. Had to park in the other parking lot because when you exit it’s rights only. Ended up stepping in melted milkshake that was in front of the door. Had to call to get my food since the line was backed up

Listen, Jack in the box shoots straight. You're not going to a five star chef inspired Caribbean on a remote island restaurant, you're going to a place that serves fried tacos, has huge bowls, and a big clucks. However, the food is served hot and through all hours of the night. What more could you want? I recommend placing a mobile order as the wait can sometimes be an issue.

This place has gone so down hill…cold fries, bread that feels like your eating a dry sponge, careless staff, orders never right EVER they don’t hear anything you say outside of what order # you got. Don’t like ice? Getting it anyways. Asked for curly fries? Hope you like regular.. and it goes on and on. Ask for ranch? the employees seem to think you’d be better of with some hot sauce. Go to the old Garland location if your craving jack this ain’t the one.

Was in line tonight for 25 minutes at 1030 pm Saturday night and 5 cars ahead and right when I was approaching to order all lights turned off and said they closed I told guy it says 130 am on your website and I been in line all this time he didn’t care and would not give his name he said they can close anytime it varies this is not way run a business this hasn’t been first time they close early before 11pm all time and even had a sign up one time saying out of tacos couple weeks ago never seen that before at this establishment poor service

The parking lot lights and store lights are always off at 11 making the place look closed way too early and then they sometimes answer the drive through Nad sometimes don't. Super aggravating since I drive home after 10 and would like to be able to get good service here instead of sorry we are wanting to leave early service

So i ordered Sandwhich and coffee this morning and took food back to my office.. the coffee was luke warm but tasted burnt.. the sandwich was also cold and the cheese on the sandwhich wasnt even melted.. Will not recommemd this place...

I ordered chicken nuggetsSour dough jackAnd friesAll were cold, hard, burnt. Breading and toast were burnt. Meat was cold and undercooked.Not sure how they even managed to do so.

This location is constantly closed early and their hours on google haven’t changed. Thankfully whataburger is always open at 11pm

Good usually. But food was cold or Luke warm at best and wasn't busy which could be why.